Last week, Virgin sent me a personalised email offer for £10 off my next purchase of over £35 on Advance tickets which I duly used and was grateful for. Today, they've repeated the offer and sent me another £10 off email, which is quite handy as I have another journey to book. However this one won't work. I suspect they've sent me an identical code to the one they sent me last week. I get: "The promotional PIN is only valid for a limited number of journeys. Please check your shopping basket and ensure you do not have more journeys than allowed." The t&c's state: "25. Full Advance ticket terms and conditions are available at www.virgintrains.com or by calling 08457 222 333." which turns out to be another deception. That number is a recorded message telling me to call a premium rate 0871 number. One for the ASA I think.