Virgin Off-Peak Single (Online only)

Discussion in 'Fares Advice & Policy' started by RYS, 11 Nov 2011.

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  1. RYS

    RYS Member

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    Hi all. I'm need to travel from Birmingham International to Euston on Sunday. Ideally I want a flexible ticket. When I use the Virgin website and search for a single ticket BHI-EUS with a Y-P card the only flexible Off-Peak single ticket offered is £28.40.

    If instead I search for a return journey EUS-BHI-EUS I am offered "Off Peak Single (Online only)" tickets costing just £14.50 each way.

    What's going on here? If they are singles then why aren't they offered when I search for just a single from BHI-EUS.
     
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  3. Indigo2

    Indigo2 Established Member

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    This ticket isn't really a single; it used to be called a "saver half", i.e. half a saver return, and can only be bought online along with an advance fare for the other half of the journey. Fares Complification in 2008 renamed it from "saver half" to "off-peak single", which just seems to cause endless confusion.
     
  4. button_boxer

    button_boxer Established Member

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    And if you're booking further ahead you may find that it's cheaper to buy an off-peak-single-formerly-known-as-saver-half plus an advance single in the other direction (and throw away the advance) rather than an off-peak-single-formerly-known-as-saver-single.
     
  5. swt_passenger

    swt_passenger Veteran Member

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    You could try using a different TOC's booking engine. Virgin's sometimes seems far too keen to sell two of their off-peak singles, even when a bog standard offpeak return will be less.
     
  6. AlterEgo

    AlterEgo Veteran Member

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    The Off-Peak Single (Online Only) is half the price of the Off-Peak Return.
     
  7. SS4

    SS4 Established Member

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    Additionally buying one for both legs results in a Saver Return being printed anyway


    Regarding the OP's journey there is always LM if you're not in a rush - £12.55 for a Super Off Peak return
     
  8. swt_passenger

    swt_passenger Veteran Member

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    Except the earlier poster found it was £28.40 vs two £14.50s... Only a small difference, but still there.

    ^^^^ that's not correct, I misread the earlier info.

    IMHO Virgin are confusing things here, if you are going to be sold the combined ticket anyway as SS4 points out, why not show it in the fares matrix and let you select it?
     
    Last edited: 11 Nov 2011
  9. AlterEgo

    AlterEgo Veteran Member

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    No, that was the 'normal' Off-Peak Single price, not the Return. A SVR on that flow costs £29.00.

    2 x SVH = 1 x SVR. Always.
     
  10. Indigo2

    Indigo2 Established Member

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    I think it's debateable whether showing an off-peak return as two saver halfs is confusing. It is consistent with the rest of the user interface and I'd hazard a guess that it is less confusing to the average non-ticketing expert.
     
  11. swt_passenger

    swt_passenger Veteran Member

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    Thanks for correcting that bit.
     
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