I stick by what I say. If this were to be tested in the courts, I'm confident VTEC would win. My analogy was also entirely valid. Just because you don't agree with it doesn't mean there is a "lack of understanding". The VTEC T&Cs state that at times there might not be any food available. https://www.virgintrainseastcoast.c...nce/first-class/complimentary-food-and-drink/ Near the bottom: That's no different to the time-restriction T&Cs on Railcards - hidden away from the draw-you-in headline, but place conditions on your purchase. EDIT: in fact, compared to some T&Cs, those are actually quite large and visible.