VT delay repay

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mrmartin

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17 Dec 2012
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587
This may have been answered before but I couldn't find it.

I was on a VT recently that was just over 30 mins delayed on the way out and over 60 minutes delayed on the way back.

Would I be liable for a 75% refund for this? I got a 50% refund.

Wonder if this is policy or they disagree with my 30 min claim as it was down to the wire.

Thanks
 
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RailUK Forums

Haywain

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3 Feb 2013
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5,619
Your level of compensation will depend on the tickets held, and therefore may not actually amount to 75% of the amount paid. With more detail we may be able to advise on what you should have expected to receive.
 
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