• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

VTEC - Free Wifi from 16th May

Status
Not open for further replies.

westv

Established Member
Joined
29 Mar 2013
Messages
4,237
Email today
For AP tickets bought via the website and when you opt in for marketing messages.
Not sure though how this will apply to tickets I bought months ago for use after 16th.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

CallySleeper

Established Member
Joined
27 Jun 2006
Messages
1,662
Location
trentbartonland
Email today
For AP tickets bought via the website and when you opt in for marketing messages.
Not sure though how this will apply to tickets I bought months ago for use after 16th.

You'll get codes emailed to you for ten hours consecutive hours of access each.

T+Cs:

1. Your free Wi-Fi code(s) entitles you to 10 consecutive hours of on-board Wi-Fi access in Standard accommodation on Virgin Trains East Coast services.
2. There is no restriction regarding which code can be used for which journey.
3. One code is provided for each passenger in your booking.
4. 10 hours' free Wi-Fi access will start from the moment you log on to Virgin Trains East Coast Wi-Fi.
5. Virgin Trains East Coast cannot replace lost codes.
6. Codes have no cash value.
 

SS4

Established Member
Joined
30 Jan 2011
Messages
8,589
Location
Birmingham
I guess that means the speed is going to plummet as everyone and his dog starts using it
 

Silver Cobra

Member
Joined
4 Jun 2015
Messages
880
Location
Bedfordshire
Just received an e-mail today from them containing four codes to use. I'm booked to travel with them as part of return journeys on advances to Blackpool and Cleethorpes in June, so that's one code for each direction of each journey.

Not sure though how this will apply to tickets I bought months ago for use after 16th.

My journeys above were booked back in March, so it seems they are retroactively issuing the codes. If you haven't received an e-mail with codes for your journeys yet, I imagine you will soon.
 

sfxdude

Member
Joined
27 Dec 2014
Messages
91
Are these T+Cs taken verbatim from the VTEC site/press release? I'm wondering if they really mean 'device' rather than 'passenger' in what they're restricting its usage to... might get some annoyed passengers who want to use their tablet and laptop at the same time!

That's verbatim from the email that contains the code
 

miami

Established Member
Joined
3 Oct 2015
Messages
3,180
Location
UK
Oh for a decent stable phone signal, far more useful.
 

Stewart2887

Member
Joined
29 Apr 2013
Messages
105
Still in the dark ages in this country.

Quite good free wifi on Scotrail, well to North Berwick and partly on Tweedbank. Tells you how many people are using it so you know what performance to expect. Why can't they all be like that
 

ainsworth74

Forum Staff
Staff Member
Global Moderator
Joined
16 Nov 2009
Messages
27,873
Location
Redcar
Quite good free wifi on Scotrail, well to North Berwick and partly on Tweedbank. Tells you how many people are using it so you know what performance to expect. Why can't they all be like that

They don't all have Transport Scotland breathing down their backs?
 

HowardGWR

Established Member
Joined
30 Jan 2013
Messages
4,983
It's useless already
I'd be interested in what people use to define 'useless'. In my case I don't watch streamed films, porn or otherwise, I don't watch pop, I just access web sites for info (e,g newspapers, BBC, this site of course (:D). I go to GE and GSV. as a result, and possibly Where's the Path for insight of how the land looked in the 30s and other geo info and timetables ----- and so on.

Is VTEC likley to be 'useless' for that sort of use or is it this downloading lark that causes the problem? How do other providers compare?
 
Last edited:

jon0844

Veteran Member
Joined
1 Feb 2009
Messages
28,194
Location
UK
I guess that means the speed is going to plummet as everyone and his dog starts using it
In my experience, they've made it slow enough already so as not to cause any nasty surprises!

I'm not actually worried about high speed, rather a consistent connection and low latency. The latter helps browsing massively, and nobody wants to try and work online and find that when submitting changes/updates you get an error and lose your work or changes.

Of course using mobile data has similar issues, but I find it more stable in the long run.. Plus one already said how much better mobile data will be in the future, especially for EE users.
 

infobleep

Veteran Member
Joined
27 Feb 2011
Messages
12,818
The more people on a train the worse the connection is I find but sometimes I am surprised when it does work fine and the train is busy

Lately on GWR on North Downs Line the WiFi hasn't worked for me.

Never understood why some want to charge and others don't. I do wonder if South West Trains could charge for the service on busy trains and keep it free on the less busy ones.

Sent from my SM-G925F using Tapatalk
 

theironroad

Established Member
Joined
21 Nov 2014
Messages
3,717
The more people on a train the worse the connection is I find but sometimes I am surprised when it does work fine and the train is busy

Lately on GWR on North Downs Line the WiFi hasn't worked for me.

Never understood why some want to charge and others don't. I do wonder if South West Trains could charge for the service on busy trains and keep it free on the less busy ones.

Sent from my SM-G925F using Tapatalk

Don't give them ideas.....
--- old post above --- --- new post below ---
Email today
For AP tickets bought via the website and when you opt in for marketing messages.
Not sure though how this will apply to tickets I bought months ago for use after 16th.

So only AP tickets get this...I hope that's wrong.

So someone paying £25 for and advance ticket gets free Wi-Fi but someone paying £100+ for a walk up ticket has to pay for wifi....the world has gone mad!
 

47271

Established Member
Joined
28 Apr 2015
Messages
2,983
I'd be interested in what people use to define 'useless'. In my case I don't watch streamed films, porn or otherwise, I don't watch pop, I just access web sites for info (e,g newspapers, BBC, this site of course (:D). I go to GE and GSV. as a result, and possibly Where's the Path for insight of how the land looked in the 30s and other geo info and timetables ----- and so on.

Is VTEC likley to be 'useless' for that sort of use or is it this downloading lark that causes the problem? How do other providers compare?
Streaming, you've got to be joking.

I used to try to use train wifi for work.

So you login to wifi and go into all of your online apps as you leave a large station somewhere. You look away from your laptop for 10 minutes to check papers or notes. You go back to the computer. It's hung up because of dead spots, the train's going too fast, too many users or because it objects to two minutes of lack of activity on my part. It's useless.

I keep a Vodafone dongle on the go and the LED gives me a constant eye on the signal and connection. By contrast train wifi gives you no hint about its likely performance or speed.

I'm not having a go at VTEC, it's a universal problem.
 

Crossover

Established Member
Joined
4 Jun 2009
Messages
9,272
Location
Yorkshire
Consistent connection definitely trumps speed. In the current situation streaming media is never going to be possibly on the likes of trains but a consistent connection (which VTEC don't have) means it is useable in the majority of cases. I've said it before, but the best in train WiFi I have used is XC when travelling for work (so the cost wasn't a direct issue). Where the mobile tethering was haphazard and up and down like a yoyo, barring odd tunnels I was able to maintain a stable VPN connection on the XC WiFi and was able to email and use RDP etc and got plenty done as a result
 

westv

Established Member
Joined
29 Mar 2013
Messages
4,237
Just wondering how others are getting on with this. The few times I've tried it's been rubbish and I've gone back to my own wifi.
 

cactustwirly

Established Member
Joined
10 Apr 2013
Messages
7,495
Location
UK
The GWR WiFi is the best IMO, it's free and you don't have to give your life story away (unlike Chiltern)
 

greaterwest

Established Member
Joined
23 Nov 2014
Messages
1,451
I don't often use train wifi, but GWR is hands down the best one I have used, at least on the HSTs. I haven't used the WiFi on the Turbos so I can't comment on those.

VTEC's is an unfunny joke and the fact that they have the cheek to charge £4.95/hr or £9.95/24hrs is just astounding.

SWT's worked in Buriton tunnel when I last used it, but I can't be bothered to keep logging in (I used it before it required a free account) so I couldn't say whether that's the case now.
It did have acceptable speeds, however.
 

infobleep

Veteran Member
Joined
27 Feb 2011
Messages
12,818
The GWR WiFi is the best IMO, it's free and you don't have to give your life story away (unlike Chiltern)
I found on their Turbos and sometimes it worked and other times it doesn't. When it doesn't work I am presented with what looks like a spam Web Page with links that you wouldn't wish to click on in case they infected your computer. This occurs across multiple devices and not the same ones everytime. I know my devices haven't been hacked as such.

Sent from my SM-G925F using Tapatalk
 
Last edited:

cactustwirly

Established Member
Joined
10 Apr 2013
Messages
7,495
Location
UK
I found on their Turbos and sometimes it worked and other times it doesn't. When it doesn't work I am presented with what looks like a spam Web Page with links that you wouldn't wish to click on in case they infected your computer. This occurs across multiple devices and not the same ones everytime. I know my devices haven't been hacked as such.

Sent from my SM-G925F using Tapatalk

Interesting, this has never happened to me
 

island

Veteran Member
Joined
30 Dec 2010
Messages
16,413
Location
0036
Having used my 3 All You Can Eat data to stream a rugby match whilst on a train from EDB-KGX, I am quite happy to continue using it rather than faffing about with wifi codes or changing the site I buy from.
 

Marton

Member
Joined
9 Nov 2008
Messages
664
Works OK at the south end. A bit slow, but that's the problem for being the first generation I suppose.

My experience of GWR was appalling on one return trip to S Wales.
 
Status
Not open for further replies.

Top