VTEC Web problems

[Deerfold]

Anyone else getting server errors when they try and log in to VTEC's website or is it just me?

 

[skyhigh]

Yep, happening here too.

 

[DaveNewcastle]

you are not alone.

Perhaps management thought they could run a system which used to work very well, but by using servers which are only planned to join at York, but might not, and if they do, would have no access to what has been posted so far, if anything, and if so, all staff would require a full briefing / rebooting every time they joined.

[This is a blatant criticism of VTEC's destruction of the well-honed working practices which were developed under DOR, into a fragmented & chaotic strategy of putting all crew in the position of mopping up the failures of the immediately preceding and underresourced fragment.
Every day. Every Service. And getting more depressing as it continues.]

But maybe the reason for your difficulty is nothing to do with VTEC's impressive ability to take something wonderful that is given to them and to break it. Maybe a third party which for which they will accept no responsibility will be blamed?

 

[Deerfold]

Still unable to log in.

I tweeted them last night and got a 'this is happening intermittently ' but no further response and nothing about the issue on their timeline.

 

[Wallsendmag]

I'm sure the problem has been reported to their suppliers who are hopefully working flat out to fix the problem.

 

[Blindtraveler]

Or like many things VTEC itl stay broken for a while before a temperary patchup with whatever the web uses for *insert name of overstretched TMD anywhere in the UK* 's finest gaffa tape.

Yes DaveNewcastle I am with you all the way on this one but personally feel the rot set in before VTEC and now the current management are simply polishing a turd

 

[Wallsendmag]

Or like many things VTEC itl stay broken for a while before a temperary patchup with whatever the web uses for *insert name of overstretched TMD anywhere in the UK* 's finest gaffa tape.

Yes DaveNewcastle I am with you all the way on this one but personally feel the rot set in before VTEC and now the current management are simply polishing a turd

You may think that I couldn't possibly comment :roll:.

 

[Blindtraveler]

A roundabout way of agreeing, like it!

 

[Wallsendmag]

A roundabout way of agreeing, like it!

Not exactly

 

[SGS]

I wonder if they're also going to fix the problem where VTEC's advance fares on Newcastle-York flow appear routinely double those of the TPE and XC competition? Ahem.

 

[Wallsendmag]

Looks like the web site is back up and running, can't comment on the revenue management.

 

[Haywain]

I wonder if they're also going to fix the problem where VTEC's advance fares on Newcastle-York flow appear routinely double those of the TPE and XC competition? Ahem.

It would be difficult for VTEC to increase the fares offered by other TOCs.

 

[takno]

I wonder if they're also going to fix the problem where VTEC's advance fares on Newcastle-York flow appear routinely double those of the TPE and XC competition? Ahem.

Maybe they're just more popular because VTEC run proper trains fairly well and the other operators run tiny little bone-shakers with a token trolley for catering. Seems like you have the option of quality or price so I'm not clear on what the issue is

 

[Haywain]

Maybe they're just more popular because VTEC run proper trains fairly well and the other operators run tiny little bone-shakers with a token trolley for catering. Seems like you have the option of quality or price so I'm not clear on what the issue is

It may be that their shares of the 'Any Permitted' fares allow TPE and XC to price their Advances lower than VTEC without losing revenue. Or maybe they see such fares as "loss leaders".

 

[SGS]

It's a last-18-months thing. EC and VTEC (in it's earlier days) were usualy cheaper than XC on this flow, at least. You may be right about TPE/XC loss-leading, but as a fairly-regular traveller on this stretch it looks more like VTECs have increased. Along with their London fares too, of course. I suppose those DfT premiums don't pay themselves!