you are not alone.
Perhaps management thought they could run a system which used to work very well, but by using servers which are only planned to join at York, but might not, and if they do, would have no access to what has been posted so far, if anything, and if so, all staff would require a full briefing / rebooting every time they joined.
[This is a blatant criticism of VTEC's destruction of the well-honed working practices which were developed under DOR, into a fragmented & chaotic strategy of putting all crew in the position of mopping up the failures of the immediately preceding and underresourced fragment.
Every day. Every Service. And getting more depressing as it continues.]
But maybe the reason for your difficulty is nothing to do with VTEC's impressive ability to take something wonderful that is given to them and to break it. Maybe a third party which for which they will accept no responsibility will be blamed?