Cheshire Rover
Member
I am hoping someone can advise me if I was missold a ticket.
Last week I was travelling from Helsby to Manchester Victoria via Newton Le Willows on the 0649 ATW. If I am not travelling back on the same day, ATW will sell me (on the train) an Off Peak Return for £14.60, 10p more than the Day Return.
On this particular day the Guard was busy and did not get around to selling me a ticket so as I have done before I planned to buy one on the Northern connection at NLW (0722 to MCV).
The Guard on the Northern train first claimed there was no such ticket as an Off Peak Return and then claimed that there was but only if my journey started before 0630. I remonstrated but to no avail and stupidly I accepted his offer of a single at £12.60.
I have raised this with Northern and am awaiting their response but I am sure this ticket exists and is valid for this journey. Can anyone advise if I've been taken for a ride on this please?
Last week I was travelling from Helsby to Manchester Victoria via Newton Le Willows on the 0649 ATW. If I am not travelling back on the same day, ATW will sell me (on the train) an Off Peak Return for £14.60, 10p more than the Day Return.
On this particular day the Guard was busy and did not get around to selling me a ticket so as I have done before I planned to buy one on the Northern connection at NLW (0722 to MCV).
The Guard on the Northern train first claimed there was no such ticket as an Off Peak Return and then claimed that there was but only if my journey started before 0630. I remonstrated but to no avail and stupidly I accepted his offer of a single at £12.60.
I have raised this with Northern and am awaiting their response but I am sure this ticket exists and is valid for this journey. Can anyone advise if I've been taken for a ride on this please?
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