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West Anglia train services provided by nOne

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Mojo

Forum Staff
Staff Member
Administrator
Joined
7 Aug 2005
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20,382
Location
0035
We wouldn't like to apologise to customers for the delays, cancellations and disruption that have affected some West Anglia train services since Sunday 11 December 2005.

Basically, we cocked-up the new timetable and the drivers are even more annoyed than before. In addition, the position has not been helped by some drivers refusing to work overtime, something they are totally free to do.

The combination of these factors has resulted in short-term cancellations, delays and changes to the stopping patterns of some services. Oh, hang on, that's the normal service, please ignore this paragraph.

We don't really care if you've suffered inconvenience or frustration, and we are working very hard drinking tea hoping that the problem will vanish.

Unfortunately, it is likely that some short-term cancellations and service alterations will continue until we lose the franchise, however for the time being, but we are trying to maximise the effect to your journeys and increase the level of disruption.

In the meantime, and on behalf of nOne, I am grateful for your patience and understanding.

Mark Evans
Spin Doctor, West Anglia
nOne
 
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RailUK Forums

Z12XE

Member
Joined
30 Sep 2005
Messages
876
Dont forget the extra part

"And thanks to our latest Fares Scam, whoops Restriction, no passengers wil be travelling with us anyway"
 

jonb

Established Member
Joined
8 Jun 2005
Messages
1,607
Location
Essex
What a bloody shambles I thought the Great Eastern side was bad! feel sorry for anyone who has to put up with the unacceptable service provided by One WE
 
T

Tom

Guest
Christmas Eve
Dismal service - terminating early at 1100am

Christmas Day and Boxing Day
Good service (No service)

27th - 30th December
Appalling service with 99% services cancelled

New Years Eve
Services will run every 5 hours but will be severely delayed

New Years Day
Absolutely rubbish service

2nd January
Normal service (no service)
 

Sprinter

Member
Joined
14 Jun 2005
Messages
321
Location
Walthamstow, London
Don't knock it, the Chingford line is now every 15 minutes daily, which to me is very welcome.

However the worst of the problems are on the Lea Valley line, where ONEs decision to get the Stansted Express every 15 minutes (paths which have been vacated by taking some trains down to Stratford.)

However this only leaves 2tph sertving the local stations (like Enfield Lock) to Liverpool Street whereas before there were 4 tph to Liverpool Street during peaks, resulting in overcrowding on the Liverpool Street trains (which are already very full by the time they reach Waltham Cross as they have come from Hertford). Previously these Hertford trains ran fast to Tottenham Hale and a train starting at Broxbourne serves the local stations.

Trying to fit too many trains onto a twin track railway!
 
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