I find it strange that some passengers: Expect to have the platform of their train printed on their ticket. Ask what platform a train will depart from at an interchange station somewhere on their route, and expect it to stick to that platform. There are way more but these are the only two I can think of right now. I don't understand why some passengers think a platform will be printed on the ticket. My airline ticket doesn't always have the gate printed on it. That's the only connection I can think. I half understand the latter but when passengers understand the platforms may change en-route, it's easy to see why things aren't always as easy as they want. Any more?