I traveled on a Cross Country service from Newcastle to Oxford on the 22nd of April (the 1035 departure from NCL) which was affected by the train doors failing at Doncaster. The train was cancelled at Birmingham New Street and as a result I was exactly 1 hour late arriving into Oxford. I sent off my tickets attached to a delay repay form on the 25th of April and I was wondering how long it is before I am likely to hear back (not that I think I should have heard back yet), as there is a journey that I might be more likely to decide to do if I get some Rail Travel Vouchers in compensation! Also what are my chances of getting a refund even though I could perhaps have made a quicker connection at BHM had I ran (the connection left about 2 minutes after mine arrived)? Thanks in advance.