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Merseyrail Class 777 introduction updates

FrontSideBus

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11 Feb 2025
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72
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Merseyside
The old 6 car 507/508 formations used to be really handy for me when I used to commute from Bromborough to Lime Street. I'd get right at the front of the train which used to stop right next to the lift passage at the end of the platform. That would make all the difference at jumping on the earlier train to Manchester instead of having to wait a while, especially if the lift was already at the bottom!
 
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Ellis101

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31 Aug 2022
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Liverpool
I’m really hoping we’ll see 8 cars on hunts cross - southport sometime in the near future this was took just after leaving aigburth… o_O
View attachment 165631
Many many months later it hasn't changed … But I’m only making this post as it has gotten much much worse, after Liverpool South Parkway the train is consistently left completely full with no standing room left I see people everyday left at Cressington, Aigburth, St Michaels and Brunswick.

With 15 minutes to go until the next train which assume they will start work at 9am will make them late for work. This isnt sustainable and the overcrowding is getting so extreme I’m starting to worry about peoples safety.

We seriously need the return of the 8 car Hunts Cross - Southport services as soon as possible so people can go about their everyday lives and get to work but most importantly peoples safety. Or at least some sort of overcrowding action plan as this will just get worse overtime.
 

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M28361M

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Liverpool
Was that photo taken this morning? The 0806 from Hunts Cross was cancelled today which would have made for a ‘cosy’ experience on the following service.

The three days of the Grand National meeting will be interesting. The Southport service temporarily reverts to running to Hunts Cross so I assume will be all 4-car.
 

The_Train

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Joined
2 Jun 2018
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4,742
Many many months later it hasn't changed … But I’m only making this post as it has gotten much much worse, after Liverpool South Parkway the train is consistently left completely full with no standing room left I see people everyday left at Cressington, Aigburth, St Michaels and Brunswick.

With 15 minutes to go until the next train which assume they will start work at 9am will make them late for work. This isnt sustainable and the overcrowding is getting so extreme I’m starting to worry about peoples safety.

We seriously need the return of the 8 car Hunts Cross - Southport services as soon as possible so people can go about their everyday lives and get to work but most importantly peoples safety. Or at least some sort of overcrowding action plan as this will just get worse overtime.
Whilst I agree that the service provision is the key thing to be sorted here, if that service is consistently wedged like that, don't any of these people think "maybe I should try the one before it" or even the one before that. As you say, they run every 15 mins so it isn't like the one before it is going to get you to work hours early - I think I'd prefer to arrive 15 or 30 mins earlier to work after a comfortable journey rather than right on time having been wedged like that.

I don't want to be seen as "victim blaming" here as this is clearly a TOC issue, but sometimes humans just don't help themselves by being more pragmatic about things
 

Pacef8

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Wirral
Multiple failures again today . If they suddenly become fixed for the next 3 days then that says something about the network.
 

Bikeman78

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26 Apr 2018
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Whilst I agree that the service provision is the key thing to be sorted here, if that service is consistently wedged like that, don't any of these people think "maybe I should try the one before it" or even the one before that. As you say, they run every 15 mins so it isn't like the one before it is going to get you to work hours early - I think I'd prefer to arrive 15 or 30 mins earlier to work after a comfortable journey rather than right on time having been wedged like that.

I don't want to be seen as "victim blaming" here as this is clearly a TOC issue, but sometimes humans just don't help themselves by being more pragmatic about things
I think the bigger issue is that the selective door opening hasn't been sorted two years after they started running. By contrast, the class 197s have been cleared for almost every route in Wales over a similar time, serving dozens of stations with short platforms.
 

FrontSideBus

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11 Feb 2025
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Merseyside
I managed to grab a shot of how bad some of the lighting is on some of the units.
You can see multiple dark patches along the diffusers where one or more LED modules have died and some whole sections are running at reduced brightness!
Not looking good considering the unit's age!
 

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Bletchleyite

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"Marston Vale mafia"
With 15 minutes to go until the next train which assume they will start work at 9am will make them late for work. This isnt sustainable and the overcrowding is getting so extreme I’m starting to worry about peoples safety.

Overcrowding is an issue of comfort, not safety. Trains are not aeroplanes. Metro trains are designed to carry a crush load - the loadings pictured are the norm on London Underground and indeed a lot of Northern services.

I don't deny this needs sorting out, but Merseyrail commuters do have things pretty good generally if a seat is the norm (which I believe it is when 8-car sets are running).
 

absolutelymilk

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18 Jul 2015
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1,394
Whilst I agree that the service provision is the key thing to be sorted here, if that service is consistently wedged like that, don't any of these people think "maybe I should try the one before it" or even the one before that. As you say, they run every 15 mins so it isn't like the one before it is going to get you to work hours early - I think I'd prefer to arrive 15 or 30 mins earlier to work after a comfortable journey rather than right on time having been wedged like that.

I don't want to be seen as "victim blaming" here as this is clearly a TOC issue, but sometimes humans just don't help themselves by being more pragmatic about things
I guess "revealed preference" showing itself here - people will complain about the service being very busy, but would prefer an extra 30 minutes in bed and a very busy train to getting up earlier and having a less busy commute!
 

FrontSideBus

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11 Feb 2025
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When I used to commute vial rail, which involved mainline into Lime St and then Merseyrail to the Wirral... I used to get the earlier train on purpose because then I could have a relaxed journey and then chill a bit at work before starting. And if the train was late, I would be still on time. Plus it was less busy and usually a Pacer which was comedy going round the bends at Edge Hill and over the points
 

MR-507508

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17 Jan 2020
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North West
There are 2 x 8 Cars operating on the Southport line this morning. Due to the amended timetable in place for Aintree races, the Southport line services are running through to Hunts Cross. I believe Cressington is being missed out if the service is an 8 Car due to the selective door operation not being in place yet.
 

J-2739

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30 Jul 2016
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2,193
Location
London
Whilst I agree that the service provision is the key thing to be sorted here, if that service is consistently wedged like that, don't any of these people think "maybe I should try the one before it" or even the one before that. As you say, they run every 15 mins so it isn't like the one before it is going to get you to work hours early - I think I'd prefer to arrive 15 or 30 mins earlier to work after a comfortable journey rather than right on time having been wedged like that.

I don't want to be seen as "victim blaming" here as this is clearly a TOC issue, but sometimes humans just don't help themselves by being more pragmatic about things
If it's anything like the trains from my busy southeast London station, then those earlier trains would most likely be just as busy anyway.

Commuters aren't that dumb.
 

M28361M

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15 May 2014
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599
Location
Liverpool
It could be argued that getting the SDO working at stations such as Cressington and Green Lane is the final part of the “introduction” to be done, so it isn’t quite finished yet.

On the other hand, if we waited for the SDO to be working this thread might be open until 2070 and the arrival of the class 888s :D

In other news, seemed to be lots of delays on Ormskirk line yesterday. Was this 777 related or just race day crowds?
 

Skie

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22 Dec 2008
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1,176

Liverpool 507

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17 Jan 2018
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608
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Merseyside
It could be argued that getting the SDO working at stations such as Cressington and Green Lane is the final part of the “introduction” to be done, so it isn’t quite finished yet.

On the other hand, if we waited for the SDO to be working this thread might be open until 2070 and the arrival of the class 888s :D

In other news, seemed to be lots of delays on Ormskirk line yesterday. Was this 777 related or just race day crowds?
Carried on again today and services are still up the wall following another fault within the last hour or so.
 

baldyman26

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2 Aug 2012
Messages
96
The review of winter performance makes interesting reading. Some sensible sounding options from Stadler in there, such as fitting ice scrapers to the middle bogie and even allowing the battery units to run as de-icers with extra kit. Just a shame they didn’t seem to push for them and required the review to pick up on them

All this could and should have been done at build. Sadly Merseyrail get hauled over the coals but they had nothing to do with the purchase or design of these trains. And let's not forget the trains were running before the ice hit, so again the responsibility sits elsewhere. Once again Mr Mayor and his team who chose and designed and decided what should be on the trains is completely absolved of all blame by his mate.

When are people going to wake up and realise the Mayor and the Labour council are just one calamity after another and should be held fully responsible for the mess the people of Merseyside are stuck with.
 

Prime586

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26 May 2023
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Knowsley
All this could and should have been done at build. Sadly Merseyrail get hauled over the coals but they had nothing to do with the purchase or design of these trains. And let's not forget the trains were running before the ice hit, so again the responsibility sits elsewhere. Once again Mr Mayor and his team who chose and designed and decided what should be on the trains is completely absolved of all blame by his mate.
The 777 Programme Director who was responsible for speccing the trains (and started posting on here to try and downplay their early issues) is an employee of Merseytravel. His name is noticably absent from the report.
 

Pacef8

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21 Mar 2020
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Wirral
The saga continues!
9,35 am national day
Due to signalling issues, all Northern Lines services are disrupted and may face delays, alterations or cancellations.
Headbolt Lane line services will start and terminate at Sandhills.
 

Sam 76

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10 Nov 2021
Messages
449
Location
Southport.
The saga continues!
9,35 am national day
Due to signalling issues, all Northern Lines services are disrupted and may face delays, alterations or cancellations.
Headbolt Lane line services will start and terminate at Sandhills.
Lack of funding for Network rail maintenance is really showing now. What’s the point of having new trains (yes they have faults as are well documented on here) if the infrastructure can’t cope with basic increases in service levels ?
 

jamesst

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4 May 2011
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1,207
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Merseyside
Lack of funding for Network rail maintenance is really showing now. What’s the point of having new trains (yes they have faults as are well documented on here) if the infrastructure can’t cope with basic increases in service levels ?
To be fair at that time there was no increase in service level, if a signal is going to fail it's gonna fail.
Spot on with your point about cuts in Network Rail staff though
 

Sam 76

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10 Nov 2021
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Location
Southport.
To be fair at that time there was no increase in service level, if a signal is going to fail it's gonna fail.
Spot on with your point about cuts in Network Rail staff though
That’s very true. Was making more the point that these signals have been giving constant issues for months now.

Even if the 777s were interfering with these Network rail are still responsible for ensuring that it is solved.

It’s sad to see the network becoming more and more unreliable on the infrastructure side , compounding the issues already caused by the 777 introduction
 

73001

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Joined
2 Jun 2010
Messages
439
Location
Liverpool
All this could and should have been done at build. Sadly Merseyrail get hauled over the coals but they had nothing to do with the purchase or design of these trains. And let's not forget the trains were running before the ice hit, so again the responsibility sits elsewhere. Once again Mr Mayor and his team who chose and designed and decided what should be on the trains is completely absolved of all blame by his mate.

When are people going to wake up and realise the Mayor and the Labour council are just one calamity after another and should be held fully responsible for the mess the people of Merseyside are stuck with.
They were spec'd up and deals signed before the current metro mayor landed. I'm not a fan but trying to blame him for something he didn't do is poor.
 

WirralLine

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4 Jun 2024
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Wirral
They were spec'd up and deals signed before the current metro mayor landed. I'm not a fan but trying to blame him for something he didn't do is poor.
No, but he did force them into service when they wernt ready to make himself look good.

I was on 777020 the other day and the interior LCD CCTV screens were flashing full blank green when in motion, only showing images when stopped and all PIS announcements were playing twice.

They're still suffering DOO CCTV, PIS, door faults etc every day.
 

Pacef8

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Joined
21 Mar 2020
Messages
403
Location
Wirral
As someone who live near a sub station they are constantly arriving day and night to fix stuff with a angle grinder, even at 3 am everything must of been replaced in the box twice by now . I get the impression network rail bought the cheapest equipment that isn't fit for purpose .
 

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