Recent content by mad_rich

Just had a push notification from LNER. 10% Perks (up from 2%) for bookings until 3 May. Obviously this applies to LNER journeys only (or journeys that include LNER, I think), but would stack with any LNER credit card cashback offers you have.

Of course, the Avios didn't arrive by Monday. And the support ticket has been closed, so the only way to raise it again is by calling them and starting again from the beginning with an agent who doesn't know what Avios are... It's almost as if it's designed to be impossible.

I assume if you’re forced to buy a new ticket or pay a penalty, Eurail well reimburse you? Shouldn’t have to, of course

That's good news. I think they quote ten days after the end of the validity of the ticket, so you would be looking at the end of March for that one. It's always tracked for me without problem, taking a week or two. (Unlike the promotional Avios)

Agree with @RAPC here. It's not BAEC's problem to solve any more than it's your banks fault if somebody promised you £50 and didn't pay. Certainly in my case, I'm receiving the regular 1 Avios per £, and received some bonus Avios. So the deposit mechanism is working. It's Uber who sent the...

I've had the same problem. They credited some Avios from November's promotion, but only half what I was owed. Uber CS tells me I have to contact Omio, Omio just says they'll forward everything back to Uber. Nobody I speak to seems to have a clue what Avios are, nor can they find any reference...

Thanks for the replies. It confirms my suspicion that I was correct from the beginning! I can forgive the TfW ticket office in Chester for not knowing the intricacies of TfL, but it’s a little embarrassing that the guy at Euston didn’t know that it was the wrong ticket. It would be simpler to...

Journey was Euston to Heathrow T4 by Northern Line & Elizabeth Line on a Sunday evening, holding a Network Railcard. I thought the cheapest ticket would be an Off-Peak Day Single for £9.95 and tried to buy this from a machine at Chester without success. With a few minutes before my train to...

Having emailed David Horne when this was announced, I've just had a reply from a Senior Customer Relations Manager. It acknowledges my thoughts, but doesn't address any of them. He's also promised me a £25 voucher (which I didn't really want, and which hasn't arrived anyway!) and offered me a...

Thanks. I have email copies of the conversation with Uber/ Omio. Their replies don't seem to grasp the problem, but keep telling by me that I can change the second ticket. I've sent another one this morning, which hopefully covers everything?

Another effect of removing Super Off-Peak, which I don't think has been mentioned. Current you can get an onboard upgrade at Weekend First prices during the Super Off-Peak. I guess that's gone too.

I tried to make a change to an Advance ticket yesterday, because I arrived early at the station. I had a ticket for the 10:27 but had arrived just in time for the 10:00. Uber offers fee-free changes. You have to buy the new ticket, then request a refund for the original. So I booked the new...

Thank you. I couldn’t find any way of searching that would result in those splits. It always involved at least one split somewhere else, that would render the tickets unsuitable for flexibility. Is there any possibility perhaps in a future update for the search results to show which other...

I'm looking at a journey from Newcastle to Birmingham on Friday, departing at 1035. The site is offering me an Advance for £65.78 with splits at Darlington, York & Derby. The flexible options for trains near then (0940, 1035, 1040 & 1140) are all priced slightly differently - I guess because of...

The system assumed the OP tapped in at Cricklewood, took a train to West Hampstead Thameslink, exited the station (didn't tap out), walked to West Hampstead Overground (didn't tap in), got a train to Gospel Oak and didn't tap out. I'm not sure whether to be impressed at its logic or not!