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Thanks that is really disheartening, I feel like they are purposely giving free days as they know so many people do this.
Is there any season ticket ombudsman I could complain to?
Thank you
Am I ok to do that? The email says
'As for the date, we are unable to change this so I do apologise but if it does not expire until next year then the replacement would need to be purchased for after that date.
'
If I renew early won't I loose any discount from train delays over the year...
Hi
I renewed my season ticket 2 days ago it renews on the 31st of Dec. At the ticket office I got 10% discount for delays and also 3 free days which now means my yearly season ticket runs to the 3rd of January 2020.
This means that I will have to pay 2020 rail fares and not 2019 rail fares...