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Philip's latest activity
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.If it was framed like that, then it would likely produce a more sympathetic response, but the jist from the idea of this thread feels...
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.My comments may come across as arrogant and biased, but I have many years' experience working in two busy booking offices, to offer...
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.Closing tickets offices won't necessarily lead to a lowering of fares or lower increase of fares. As far as it coming out of people's...
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.We're talking about the present situation here and believe me a good proportion of our customers don't have a clue how to use a TVM or...
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.As my example shows though, if using this particular station as a representation, they're currently far from irrelevant or a niche...
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.Also, someone mentioned that the people who rely on ticket offices are in a niche minority. This is far from the case where I work...
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PPhilip replied to the thread Could a surcharge be introduced for when passengers choose to buy from ticket offices?.In reference to the other thread, if people are unhappy about the level of ticket office patronage and questioning their justification...
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PPhilip replied to the thread Why does TfW operate the Manchester - Cardiff? Should XC run it?.I think a good idea would be for TfW to retain the Manchester to South Wales service, but have all of them run non-stop Crewe-Shrewsbury...
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PPhilip replied to the thread Potential future uses for class 68 & Mk5 sets?.185s are very loud themselves when thrashed, as are the 170s with the hyper-sounding turbo.