Recent content by robbeech

It wouldn’t matter if there was a law to suggest they must be accepted. If the railways decides it doesn’t want to then that’s that. Nothing surprises me from Sheffield ticket office. I was at Derby the other day and didn’t see a similar sign although this could be more recent.

An example. In late January 2 colleagues did London to Berwick on the 1000 on a Friday and my records show we paid £37.70 each for them. Tickets were purchased at 0817 on the Wednesday so a few hours further away than my check just now. If we use the London to Berwick example for this Friday...

I think the crucial thing is to take it back to basics with info about ticket types and then in my opinion the key bullet points include but are not necessarily limited to : The old super off peak fare being a maximum possible price they could charge for a journey as a cap. The concept of...

It’s well known, from several threads on here there there is an increasing tendency for staff, be them the guard or dedicated revenue staff, on board or at stations to be a little loose with the facts when it comes to the consequences of ticketing actions. It’s incredibly poor but we are where...

I suspect most XC Guards are aware that it's valid and have no issue with it (i say most, i've likely only ever had 4 tickets check on XC between Sheffield and Doncaster). I was "Let off this time" by the guard who said it wasn't valid, which for those who know me know that this is far far...

There’s a Cross country guard that doesn’t believe these are valid IF they’re bought on a bus app, suggesting they’re only valid on orange rail ticketing stock. (I usually buy them on the Stagecoach app as I start at an unstaffed station)* but of course that’s nonsense. Won’t affect you if...

I would put money on them rejecting any form of discussion about the PRO, suggesting it’s a European thing not a UK thing if they left you stranded overnight. I’m actually quite surprised they’ve mentioned it. Unless I’m mistaken you’re suggesting that it was them that brought it up first and...

I can think of a list of guards on this forum that would agree with you and follow the exact same procedure. Unfortunately the commission and those non existent targets will be the only focus to some.

Maybe i should have worded it "The method people claim could have the most trouble"

It's disappointing to see that the option of using the booking office is the one that is likely to be most problematic.

Surely we aren’t suggesting that Northern will sell a ticket with an itinerary for a train that has already been removed from the timetable, by them?

For the avoidance of doubt. The link above for the date in question mentions 2 things that when accepted together should be more than enough evidence to show the ticket should be deemed valid (regardless of what Northern wanted). 1. Route(s) affected : Transpennine Express between Manchester...

Couldn’t agree more.

I believe they’re just considered a service provider so can essentially charge what they like for arranging the tickets for you. You may find booking the hotel direct is cheaper than the suggested price there too. That said some of these service providers do get good rates from hotels meaning...

I didn’t feel it was advertised particularly well in the first place, other than on their own website. NRE did show it, but not on the Industrial Action page, only on the travel updates page. I’m using a couple of XC services on Saturday. In a strange way it’ll actually be a bit disappointing if...