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Recent content by Upset76

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    Boarded incorrect train - attempting to get refund

    Hello, I did make a thread last month in the Fares forum but I feel now I would like the advice in relation to this being a dispute. On 19th July 2019 I bought an off-peak return from Crewe to Manchester using my 16-25 railcard. I attempted to board the 10.12 Virgin train from Crewe to...
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    Someone impersonated me and now I have to go to court.

    From the sounds of it OP was home alone revising and has no evidence of this. No purchases, no google tracking and no witnesses.
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    Crewe to Edinburgh Waverley : Please help me!

    Thanks, the 09.20 one departed and arrived on time. I’m not sure about the 10.20. It was probably on time as well to be honest but I just had a much more enjoyable day not clock watching and panicking haha.
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    Crewe to Edinburgh Waverley : Please help me!

    Hi all, I got the 09.20 bus and my ticket was not checked so hooray I am currently in Preston and on time! Thanks so much to the forum as I would never have thought to get that bus!
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    Crewe to Edinburgh Waverley : Please help me!

    So would the guard be in his right to deny me to board the 9.20 bus? If my ticket isn’t checked could I be done for a bylaws offence?
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    Crewe to Edinburgh Waverley : Please help me!

    OK so getting the 09.20 bus would just be dependent on a kind train guard bending the rules?
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    Crewe to Edinburgh Waverley : Please help me!

    Hi please see my ticket does this answer your question? If the bus isn’t reservable how come when I called the train to ask to change that part of the journey they wouldn’t let me and said I would have to change the whole journey?
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    Crewe to Edinburgh Waverley : Please help me!

    My priority is avoiding any scenario where I may have to end up in court or in some kind of prosecution situation. Can I check does getting the 10.11 train or 09.20 bus not invalidate my ticket? Could this lead to problems on the second leg of the journey that I did not do the correct thing for...
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    Crewe to Edinburgh Waverley : Please help me!

    Sorry I failed to mention there are TWO of us! Hence the £154. Yes the 10.20 was the one I selected, there was no option for the 10.11 and still isn't without splitting tickets. I know for future to now always do this.
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    Crewe to Edinburgh Waverley : Please help me!

    Next virgin service from Preston is 13.54. There is a 13.04 run by transpennine express but Virgin say I'm not allowed to board it.
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    Crewe to Edinburgh Waverley : Please help me!

    The railway can't honour it though if I miss that second leg. And I will, particularly given the state of Cheshire and the floods. Sorry I'm not sure what you mean about the 2 hour isn't for departing now? This is what my tickets say: Crewe 10:20 - Preston 11:45 (bus) Preston 11:54 - Edinburgh...
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    Crewe to Edinburgh Waverley : Please help me!

    Can I just buy new tickets going to Preston and then join the second leg of my journey as planned with my original tickets? I have etickets.
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    Crewe to Edinburgh Waverley : Please help me!

    Hello, I am travelling tomorrow from Crewe to Edinburgh Waverley at 10.20 via Virgin. The first leg is a replacement bus service to Preston where I change and then get a train from Preston to Edinburgh. I have had a look and the bus journey is predicted to take two hours on google maps...
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    Is this correct or have I been mis-sold my ticket?

    I think I was just in a world of my own. The problem was before I got to the platform I looked at the board and saw my train was due to arrive at 10.16. So when “a train” arrived precisely at that time I just thought it was right. Stupid I know.
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    Is this correct or have I been mis-sold my ticket?

    I don’t mind a battle in terms of my time but can’t afford any further financial expense @yorkie. Honestly the XC man was just so unpleasant and hostile and seemed to relish in making the experience as difficult as possible and as profitable as possible for them.

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