As has already been posted in this thread, and can be found here https://www.lumo.co.uk/about-us/passengers-charter#buyTicketNo it is definitely not just a theoretical problem. This is a very real problem that will certainly occur. We are not yet an 100% cashless society and there are still many who do not have a bank account or who do not carry a card on them or maybe their card is not working.
So for this situation you are proposing to occur, the passenger needs to be someone who:Please bear in mind that we do not accept cash. You will be able to pay by card, bank transfer, or through our portal where family or friends can make the payment in your favour
I can assure you verification methods exist.Also anyone could just simply give a fake name and any random address. As long as they give a real address than they have no way of knowing if that person lives there or not.
I'd suggest it wasn't their choice not to stop thereWhat a shame they've chosen not to stop at intermediate stations in the East Midlands such as Newark, Retford or even Doncaster as that would have opened up their services to a much larger market.
Looks a pretty poor service to me: essentially Lumo seem to be running trains at times when few people want to travel to places that few people want to visit!
What a shame they've chosen not to stop at intermediate stations in the East Midlands such as Newark, Retford or even Doncaster as that would have opened up their services to a much larger market.
Looks a pretty poor service to me: essentially Lumo seem to be running trains at times when few people want to travel to places that few people want to visit!
What a shame they've chosen not to stop at intermediate stations in the East Midlands such as Newark, Retford or even Doncaster as that would have opened up their services to a much larger market.
Oh come on, that's a nonsense. You don't think King's Cross - Newcastle/Edinburgh isn't primarily abstractive? Of course it is. They might have conned the ORR on the abstraction test, but we all know the reality.They've chosen that for a very good reason - to do so would be too abstractive of other operators' revenue.
There appears not to be one, perhaps because they won't be running the full timetable initially.Their website seems very difficult to navigate. I still have yet to find a timetable or is there not one?!
There appears not to be one, perhaps because they won't be running the full timetable initially.
ill have you know theres nothing wrong with that purple oh oh ohhhhh anyways whos this new operator anyone care to summarize the basicsThat purple is manky on-screen on a Windows machine. Same horrid colour the Scout Association use, which apparently looks fine on a Mac...oops!
Edit: though it's a very comprehensive site which is quite simple, clear and well put together, and I've not noticed any misinformation, yet at least! Interesting that they specifically mention they have changed the colour temperature of the interior lighting over the standard 80x, which is yet another one in the eye for RUK "naysayers" if true!
This is just an instance of this forum trying to imagine problems where none exist.I had just went through the Lumo passenger charter and found this in regards to the post Watershed made about tickets onboard:
"We do not operate a penalty fare scheme so you can come on board our trains and purchase your ticket with our colleagues. Please bear in mind that we do not accept cash. You will be able to pay by card, bank transfer, or through our portal where family or friends can make the payment in your favour."
So what will happen if you only have cash on you? What will the staff onboard do? Will you be told to buy your ticket at your destination? Or if there is no staff at your destination or the barriers are wide open you will just get a free ride?
For passengers travelling to Morpeth (which does not have ticket barriers) or to any of the other stations in the evening when the barriers are left open (especially Kings Cross where the barriers are left wide open half the time) this will basically mean they can get a free ride. I am sure it will not be long before passengers discover that they can easily get a free ride if they only have cash with them. It is a very foolish decision of East Coast Trains to not accept cash onboard the train. I hope that they will reverse this decision and start accepting cash onboard.
Oh come on, that's a nonsense. You don't think King's Cross - Newcastle/Edinburgh isn't primarily abstractive? Of course it is. They might have conned the ORR on the abstraction test, but we all know the reality.
Because newly generated revenue from Hull (at the time) outweighed abstracted revenue. Especially given that Hull Trains is still very much a minority operator on flows to those station.Hull call at Grantham, Retford and Doncaster so that must pass the abstractive test.
Incidentally, how long before Hull Trains is folded into Lumo and the whole thing re-branded?
RTT shows Stevenage calls at 0609 and 1239 Northbound and 2021 and 0024 Southbound. Will they get much patronage?
RTT has had a breakdown for these services today. When I looked this morning I'm sure I saw an operator East Coast with times and paths for trains each way. It's gone now and Lumo appears with no trains at all. By the time anyone looks again it may have all the times and paths back again.
Whatever, it's all very well for we who are fairly well aware of railway procedures. For the occasional user who wants to go from London to Edinburgh or Newcastle on a particular day it must be mystifying. Different fares and tickets from different operators. And when one train is cancelled or very late you can't just catch the next. You have to factor in paying all over again, or waiting many hours, maybe even until tomorrow for the right train. Yet all sorts of other TOC's trains may offer practical alternatives for all or part of the journey.
Such is railway life.
Nice colour of blue but if the only branding is that plain text it's incredibly bland
I remember cases where BR did that. A blast from the past there. With todays open style coach seating it might cause issues as had been pointed out earlier.BR used to say you could book a compartment or coach by buying all the seats, but it's not something I've seen in that form recently.
Nice colour of blue but if the only branding is that plain text it's incredibly bland
Bland and simple might mean cheap in peoples' eyes?
Oh dear! As many people would know, the amber nectar made in Scotland is spelt without an 'e'There's whiskey in Edinburgh, apparently: https://www.lumo.co.uk/where-we-go/destination-guides/edinburgh
Lumo the Ryanair of rail travel?That might be the plan! Subtly convince people it's "cheaper" than it is!
Try to book a ticket using Safari on a Mac and the website seems to default to the touch screen layout intended for phones. Painful.That purple is manky on-screen on a Windows machine. Same horrid colour the Scout Association use, which apparently looks fine on a Mac...oops!
Edit: though it's a very comprehensive site which is quite simple, clear and well put together, and I've not noticed any misinformation, yet at least! Interesting that they specifically mention they have changed the colour temperature of the interior lighting over the standard 80x, which is yet another one in the eye for RUK "naysayers" if true!
You need to search for Lumogo rather than Lumo if you're on Android..I can’t seem to find their app on the App Store at all - unless it’s just me! When you click the link on their website it just takes you around in a circle to the same page.
On a plus, just paid £26.20 for 2 of us in November end to end so can’t complain!
Ive looked and it hasRTT has had a breakdown for these services today. When I looked this morning I'm sure I saw an operator East Coast with times and paths for trains each way. It's gone now and Lumo appears with no trains at all. By the time anyone looks again it may have all the times and paths back again.
That "timetable" looks awfully messy...Timetable now added to the website: https://www.lumo.co.uk/our-timetable