Aside from the ticket barriers there is also a lot of ongoing work taking place at Wigan NW at present. The main building on platform 4 has been completely knocked through - the cafe and the customer information office have completely gone and some shiny new glass doors have been installed that are still out of use. I can’t make my mind up whether a new waiting area is being installed, however they still have the pavilion style waiting room further down near platforms 2 & 3.
I do recall sometime ago that there was an issue with the roof on platform 4 and a staff room was relocated to what was the original customer waiting room on platform 5. There is still a separate waiting room on platform 5, but rather annoyingly some of the seating was removed a few months ago and it can be full & standing in there on certain days, especially when the weather isn’t great.
I know from using Wigan NW that Northern have their revenue protection conducting ticket checks at the foot of the stairs to platforms 1-4 at key times, but I’ve seen a couple of fare evaders simply sprint passed them. Barriers can be a good thing but they can also be a flash point at times when dealing with angry and hostile people. The abuse I’ve seen at Manchester Victoria at times is appalling.
CJ