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Ticket barriers at Wigan North Western

Haywain

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Likewise Durham, but generally removal of ticket gates is a rare phenomenon.
The Durham and Grantham barriers were removed as a direct result of a VTEC franchise commitment. The commitment was to staff barriers between 0600 and 2200 (IIRC) but didn't specify where the barriers were, so out came the barriers at Grantham, Durham and Newark as that was the cheaper option, which financed manning those at Peterborough, Darlington and Newcastle.
 
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unclejoes

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Attached is a picture of barriers being I stalled at Wigan.
I think the one of the positives about this is that there will be a more visible staff presence to be able to assist passengers. And obviously we will see a slight increase in ticket sales due, tho I'm confident in my fellow traveler that the vast majority will have bought a ticket in the first place.
 

pokemonsuper9

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Attached is a picture of barriers being I stalled at Wigan.
I wonder how well (or not) they'll handle full Pendolinos arriving, or even just the Northern services, looks like only 5 gates.

The 5 gates at Wallgate already struggle with their smaller trains, I can't imagine the ones at North Western will handle the giant trains without backing up (although at least they won't back up onto stairs like at Wallgate!).
 

pokemonsuper9

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How often do you have a full Avanti service tipping off at Wigan NW?
Even if the full Pendolino isn't emptying everyone at Wigan, 11 carriages contain a lot of potential people to get off.

I did not mean that the entire train would be dumping everyone out at Wigan, I don't think that happens much.
 

Halwynd

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I wonder how well (or not) they'll handle full Pendolinos arriving, or even just the Northern services, looks like only 5 gates.

The 5 gates at Wallgate already struggle with their smaller trains, I can't imagine the ones at North Western will handle the giant trains without backing up (although at least they won't back up onto stairs like at Wallgate!).

The gates at Wallgate, in such a confined space, have created a cramped and unpleasant booking hall. Their location so near to the stairs, at busy times, is potentially dangerous.

The barriers at North Western will create a similarly unpleasant booking hall and I have no doubt that at busy times there will be problems.

Virgin didn't install them for a reason; the station is unsuitable without a rebuild, and they would (will) create an unwelcoming passenger experience, especially for those with heavy luggage.
 

Bungle965

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The gates at Wallgate, in such a confined space, have created a cramped and unpleasant booking hall. Their location so near to the stairs, at busy times, is potentially dangerous.
That's on the Carlisle agency staff present to be ensuring it does not get to that, you have a demarcation point where if footfall has backed up and not moving you plunge the ATGs.
Every station as far as I am aware should have this, whether the agency staff at Wallgate are following this is another matter.
 

Watershed

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That's on the Carlisle agency staff present to be ensuring it does not get to that, you have a demarcation point where if footfall has backed up and not moving you plunge the ATGs.
Every station as far as I am aware should have this, whether the agency staff at Wallgate are following this is another matter.
Having the barriers there creates the potential for problems though. As you say it relies on the staff managing the situation effectively, which doesn't always happen. I have encountered plenty of horrific queues in my time.
 

dk1

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This is good to hear. I would imagine fare evasion to be reasonably high here for journeys into Preston. I recall being very pleased to see Virgin Trains doing a manual ticket barrier at Bank Quay a few years ago and witnessing at least two people walking up and turning round with one of them shouting FFS :lol:
 
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This is good to hear. I would imagine fare evasion to be reasonably high here for journeys into Preston. I recall being very pleased to see Virgin Trains doing a manual ticket barrier at Bank Quay a few years ago and witnessing at least two people walking up and turning round with one of them shouting FFS :lol:
I've seen that at Wigan on the few occasions the northern ticket check has been in operation when I have got off there.
 
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Ticket checking again this morning so the barriers aren't ready for operation yet then.

Looks like there's a new customer service point on p4 just by the top of the stairs which I hadn't noticed before. There was a crew mess room in there at one point back in the BR days.
 

C J Snarzell

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Aside from the ticket barriers there is also a lot of ongoing work taking place at Wigan NW at present. The main building on platform 4 has been completely knocked through - the cafe and the customer information office have completely gone and some shiny new glass doors have been installed that are still out of use. I can’t make my mind up whether a new waiting area is being installed, however they still have the pavilion style waiting room further down near platforms 2 & 3.

I do recall sometime ago that there was an issue with the roof on platform 4 and a staff room was relocated to what was the original customer waiting room on platform 5. There is still a separate waiting room on platform 5, but rather annoyingly some of the seating was removed a few months ago and it can be full & standing in there on certain days, especially when the weather isn’t great.

I know from using Wigan NW that Northern have their revenue protection conducting ticket checks at the foot of the stairs to platforms 1-4 at key times, but I’ve seen a couple of fare evaders simply sprint passed them. Barriers can be a good thing but they can also be a flash point at times when dealing with angry and hostile people. The abuse I’ve seen at Manchester Victoria at times is appalling.

CJ
 

JBuchananGB

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The one and only time I used the car park at Wigan NW, I exited the station via the side door, and paid for my parking at the car park payment machine situated there. Is that machine being relocated if the door is being closed?
 

AMD

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As a reminder who don't like the gates at Wallgate, when they were installed revenue through Wallgate went up by 22%, which indicates how much money was being lost. And also having been privy to some revenue info around NW in the past, I wouldn't be surprised if the business case is predicated upon an increase of at least 10% (and I wouldn't be surprised if it brings in over 15%)
 

Kite159

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Barriers are now in place at Wigan North Western, although they were open this morning with a revenue block in the subway.
 

Tazi Hupefi

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Incidentally, most of the fare evasion at Wigan NW is towards Warrington or the Liverpool/St. Helens area rather than Preston.

This has been primarily because Virgin/Avanti have traditionally prioritised their own services and customers at the stations they operate, even where operators they share with have lost huge amounts of revenue. Now with DfT/GBR directives, things are improving.
 

voyagerdude220

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Incidentally, most of the fare evasion at Wigan NW is towards Warrington or the Liverpool/St. Helens area rather than Preston.

This has been primarily because Virgin/Avanti have traditionally prioritised their own services and customers at the stations they operate, even where operators they share with have lost huge amounts of revenue. Now with DfT/GBR directives, things are improving.
Whilst I'm not surprised about the fare evasion you refer to on local journeys, I suspect large numbers don't bother when traveling northbound from Wigan on Avanti services, given that they usually always change Train Managers at Preston (so presumably they won't bother checking tickets after leaving Preston) and of course it's only around 15 minutes Preston to Lancaster, similar length from there to Oxenholme etc. etc. Only one Train Manager checking tickets on a 9/11 coach train.
 

Bletchleyite

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Whilst I'm not surprised about the fare evasion you refer to on local journeys, I suspect large numbers don't bother when traveling northbound from Wigan on Avanti services, given that they usually always change Train Managers at Preston (so presumably they won't bother checking tickets after leaving Preston) and of course it's only around 15 minutes Preston to Lancaster, similar length from there to Oxenholme etc. etc. Only one Train Manager checking tickets on a 9/11 coach train.

I suspect Preston also haemorrhages revenue, particularly towards the local stations towards Blackpool, but properly gating the station without significant and complex modifications to what is a listed building (and closing the extremely popular Fishergate entrance which most people consider the main entrance/exit) would be difficult. It's not actually any further, unless going to the Fishergate Centre itself, to walk up the ramp from the booking office - it's two sides of a square - but old habits die hard and it is where the car pick up/drop off is located. Notably in BR days there was a hut with a bloke checking tickets there.

* Though I wonder if when Fishergate itself is redeveloped they will look at that side again.
 

Gathursty

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A lot of people also use the Northern services that call at Wigan North Western that can disgorge many people. Lots of mention of Avanti at Wigan NW but hopefully rebalanced now with a Northern mention. Northern call at both Wigan stations.

Personally, I think Wallgate should build over the drop off area at the front if they wish to retain the barriers and allow healthy circulation.

Wigan North Western needs a complete rebuild including encompassing a bigger area for car users of both stations. In fact the whole area surrounding the two stations do but there's some businesses who'd rightly be annoyed at my plan but that's for a whole other thread.
 

Shaw S Hunter

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A lot of people also use the Northern services that call at Wigan North Western that can disgorge many people. Lots of mention of Avanti at Wigan NW but hopefully rebalanced now with a Northern mention. Northern call at both Wigan stations.

Personally, I think Wallgate should build over the drop off area at the front if they wish to retain the barriers and allow healthy circulation.

Wigan North Western needs a complete rebuild including encompassing a bigger area for car users of both stations. In fact the whole area surrounding the two stations do but there's some businesses who'd rightly be annoyed at my plan but that's for a whole other thread.
The listed status applied to Wallgate Station includes not just the canopy at the front of the station but also the cobbled setts on the ground underneath it. It seems unlikely that your suggestion could be implemented.
 

Kite159

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..
I suspect Preston also haemorrhages revenue, particularly towards the local stations towards Blackpool, but properly gating the station without significant and complex modifications to what is a listed building (and closing the extremely popular Fishergate entrance which most people consider the main entrance/exit) would be difficult. It's not actually any further, unless going to the Fishergate Centre itself, to walk up the ramp from the booking office - it's two sides of a square - but old habits die hard and it is where the car pick up/drop off is located. Notably in BR days there was a hut with a bloke checking tickets there.

* Though I wonder if when Fishergate itself is redeveloped they will look at that side again.
The 'front unit' dwellers, not just an issue around Preston (pairs of 331s/323s plus 150/1s for Blackpool South at times)

Still it's always funny when those pay when challenged board the front unit of a pair of non gangway units only to run straight into RPIs.
 

VideozVideoz

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The 'front unit' dwellers, not just an issue around Preston (pairs of 331s/323s plus 150/1s for Blackpool South at times)

Still it's always funny when those pay when challenged board the front unit of a pair of non gangway units only to run straight into RPIs.
How wise are ppl to this unit arrangement? I’ve heard many ppl looking / acting puzzled when trying to get to the other part of the train
 

philthetube

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As a reminder who don't like the gates at Wallgate, when they were installed revenue through Wallgate went up by 22%, which indicates how much money was being lost. And also having been privy to some revenue info around NW in the past, I wouldn't be surprised if the business case is predicated upon an increase of at least 10% (and I wouldn't be surprised if it brings in over 15%)
I have twice seen a train manager on an Avanti train start at the shout end of coach A and head towards the drivers cab checking tickets, thus leaving passengers with no escape, on both occasions they have not reached the cab because of the number of fares they were collecting, I suspect that the revenue gains may be far higher than you think.
 

WibbleWobble

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Barriers are now in place at Wigan North Western, although they were open this morning with a revenue block in the subway.
They were still open when I used the station last week, but no revenue inspectors to be seen.
 

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