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    Online Booking Confirmation not received

    If you don't get an email back after booking online, to confirm your booking, you could be in trouble. You need the booking reference to punch into the concourse machine to get your tickets. Two things on this occasion got me out of jail: 1. I'm not travelling till December 4th and 2. I had the...
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    Machine failed to print ticket

    I have just lost a small claims court case against South West Trains; I'm speechless. The ticket machine at Waterloo failed to print the outbound ticket to Southampton on December 5th 2015 but did print the return. Ticket office refused to provide a replacement on the day so the only way I could...

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