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    Can AZTEC (e-)tickets be CCST (Credit card sized tickets)?

    Interested in your thoughts here. Given Aztec coded tickets are now the norm is there any particular reason why Aztec tickets bought at the station cannot be credit card sized? Attached, the full sized Aztec ticket. Next, the full size ticket next to ticket wallet for comparison Next...
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    Railcard discounts beyond West Drayton to Reading

    Generic question, Is there a smart card which is valid on GWR/Elizabeth Line on which you can add a standard national railcard with the smart card charging pay as you go fares and capping. Or any combination of the above. Specific scenario Say I want to travel from Ealing Broadway to...
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    Buying on Forum site/Trainsplit. Valid route - London Underground & DLR Zones 2-4 to Egham via Kew Gardens.

    Obviously journey planners won’t show this but will this ticket work the barriers at Camden Road. I’m assuming this os a valid route from the northern line north of Camden Town. I’m finding this to be a difficult ticket to buy on the Forum site / TrainSplit. It appears to want to sell with very...
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    Digital Railcard Issues (National Rail Railcard App)

    Not my railcard, but an experience of a friend of mine. Railcard had been working fine and contained photo. Suddenly this afternoon, this message appeared Upon pressing refresh, railcard displayed successfully again, with photo. A few questions. – Has anyone else experienced this? –...
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    GTR drops charges in ‘wrong railcard selected’ case

    Apologies in advance to the mods, I’ve looked everywhere for the original story on here which I’m sure was posted but can’t find it. Source - https://www.bbc.co.uk/news/articles/c1mr08x3jkzo
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    How to find ticket number of expired m-ticket / or its Aztec code.

    Avid readers of this section may remember I received an m-ticket for a recent journey. On the return, my train was cancelled. Now in the process of making a delay repay application, I note that the Aztec code and m-ticket has disappeared from my Trainline history (it was almost two weeks ago)...
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    My first mobile ticket - Trainline

    What joy. My first (and hopefully last) m-ticket. Purchased on the company Trainline account for a business trip. Did not make it clear on purchase (or I didn’t notice) that it was an m-ticket). Just checked - it says ‘Send ticket to your mobile phone’. That’s open to interpretation. It was...
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    The right to refuse cookies on websites

    As I understand it, I think as part of GDPR and other consumer law, web users have the right to refuse cookies and websites must offer the chance for users to avail themselves of this refusal. However, I’ve noticed in recent weeks that there are a number of sites which – whilst offering users...
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    Does a rail travel voucher need the letter in order to be redeemed?

    I have a rail travel voucher which is imminently expiring. I just took it to my local Thameslink station in order for it to be exchanged for cash (something that Thameslink and other GTR stations offer) The ticket office clerk said “where’s the letter?” I said what letter he said “the letter...
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    E-tickets. How frustrating.

    I was caught out by the SWR ticket machine problems today (ticket machine image posted in the global ID outage thread) Instead, I bought an E-ticket (single off peak) to travel between an ungated station near Basingstoke and a station just beyond Reading. Ticket was not scanned on entry to the...
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    Why did the UK not pursue double deck trains?

    I’m assuming this photo is genuine - apparently at London Charing Cross in the late 1940s. Given some infrastructure on certain routes appears to have been able to cope at that time (bridges, tunnels etc) why do we not have these today?
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    Oyster – night bus / hopper fare

    Just wondered if anybody on here knows whether in the following circumstances the 04:30 transport day change for fares purposes is relevant. This is for TfL travel only, within London, Oyster not contactless, bus only. Board night bus at 0400 Board second night bus at 0450 The 0430 day...
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    Does LU have a problem accepting cash at present or is this a trial?

    Just enclosing some images from a tube station ticket hall I passed through today. For clarity, there are three machines, two small, which usually accept coins and cards but no notes, one large which usually accepts notes, coins and cards. All now have signs suggesting that - until further...
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    Passengers win ‘£25m payout’ in UK’s largest ever class action.

    From Train passengers have won £25million in the UK's largest ever class action lawsuit payout after they were overcharged for their tickets. An estimated 1.4 million people who travelled on mainline trains operated by Stagecoach South Western Trains (SSWT) to Waterloo are in line for up to...
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    Using e-ticket and starting short - what do guards / RPIs do?

    Following on from this thread https://www.railforums.co.uk/threads/ticket-on-train-confusion-penalty-fare.265255/ Whenever I need to start a journey short (ie my ticket is valid from stations before the point at which I board the train) I always buy paper tickets to avoid the issues...
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    Advance tickets. Why do so many ‘&Connections’ require a counted place

    For many years, possibly decades, only the main “intercity” TOC was ‘booked train only’ on an advance ticket. Now, with the exception it seems of GTR, almost all journeys on “&Connections” tickets seem to require booked trains throughout. Other than for the inconvenience of passengers, is...
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    Refunds to Oyster Web Account no longer available.

    Just some information for those people who may have used this facility in the past. This will only affect those who still pay with an Oyster card rather than contactless. Those using contactless will probably never have used this facility. Background For a number of years, it has been...
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    “New research shows passengers wasting money by booking late”

    An LNER led PR piece here. I’ve not posted it in the LNER section because this might be one for wider debate about people seemingly not wishing to book too far in advance for their train travel. Me too. One of the benefits of rail travel over – say - air travel, and one which makes it more...
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    TrainSplit - only seat reservation?

    Just checking if TrainSplit has seat reservation only capability a la GWR. Unfortunately although I usually buy from TS my current tickets are pre purchased for travel on Friday for work. I understand that there are costs involved for TS without an actual ticket sale which is why it may not...
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    Clearing the Air - RDG Report

    RDG (rail delivery group) appear to have produced some new research which even tries to win on price. https://www.raildeliverygroup.com/uk-rail-industry/clearingtheair.html...

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