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Hi, a delay repay request was put in to Avanti and I got an email back this morning saying it's been approved. But the web page for the delay repay claims still says it's in progress Is this normally what happens? I kind of expected the web page to have updated at the same time as getting the...

Hi my friend has a ticket from Blackpool North to Euston and is now stuck at Preston due to an incident at oxenholme where there doesn't seem to be a time of it finishing. Can he travel on the 1010 from Preston to Manchester Piccadilly and get an Avanti service to Euston from there. He has an...

Hi, Just wanted to get confirmation on something, I already asked LNER if it's okay to buy an e-ticket and send it to a friend to use which it is but they haven't got back to me on my second question and this definitely the right place for any advice! Does my friend need the LNER e-ticket email...

Good morning, I want to confirm with the experts here that this is a valid trip. My friend is travelling from Blackpool North to London Euston on Monday with an off peak return. Now he wants to catch the 1001 train from Preston to Euston and the journey planner says to catch the 0919 from...

On Monday I travelled from Slade Green to Manchester on an off-peak return, due to delays on the Elizabeth Line I opted to stay on a Southeastern service to London Bridge and change there for the Northern Line to Euston. Unfortunately, as I had opted to get an earlier train I had arrived at...

Good Afternoon Everyone, Tomorrow (Friday 28th April) I plan to travel from Abbey Wood to Birmingham New Street with an off-peak return ticket leaving Abbey Wood on the 0617 Elizabeth Line service to Tottenham Court Road and changing to the Northern Line to Euston for the 0710 Avanti West Coast...

Morning, seeing as SWtrains have yet to get back to me I'll ask here. Got a off peak day return from Slade Green to Hilsea leaving at 10am. It has restriction code UO. Is it okay to break the journey briefly at Woolwich Arsenal on the outward trip? Thanks.

So I just read an online article about some guy who was checking out how quickly it took to go from East Croydon to Heathrow on the Elizabeth Line. He said he took a train from East Croydon to Farringdon and changed to the Elizabeth line to Paddington, walked to the Elizabeth line platforms on...

A few years ago before Dartford made it into Zone 8, there was an issue where if you purchased a paper one day Travelcard from Dartford to zones 1-6 that the barriers would take your ticket upon arrival back at Dartford despite the fact that the ticket had unlimited use of TfL bus services - of...

After reading various posts about ITSO cards and that you can load a London one day Travelcard to them I took the plunge and ordered an EMR smartcard. This arrived on Thursday and on Saturday evening I went through their web site to purchase a z1-6 one day Travelcard for today (Sunday) with my...

Just saw an interesting thread on Twitter where someone has bought a ticket using their Railcard but chose the wrong one at checkout. Southeastern responded with providing the discount is then same for the Railcard held and the Railcard accidentally picked then the ticket would be ok...

Another thread on here mentioned that its entirely possible to purchase a Z1-6 One Day Travelcard with the Network Railcard discount and have it added to an EMR Smart card for use round London. The thought occurs if I did that and purchased the one day Travelcard for myself on the smart card...

Afternoon, after experiencing a bizarre phenomenon where it seems Southeastern have made it difficult to buy a one day Travelcard in person for the Jubilee weekend I was hoping someone could remind me what the number code is to get a 1-6 Travelcard up on a mixing desk for pick up on TOD. I...

I had the fortune to visit Bournville for a visit round a certain chocolate factory on Friday and I left there to attempt to catch a train from Bournville to Sandwell and Dudley (Changing at New Street). Arriving there, the first thing I noticed is the train time information board only displays...

This coming Sunday I've got to go up to York, I already have an advance ticket from Kings Cross to York and was going to use my Oyster to get from Slade Green to St Pancras. The fare using Thameslink direct is £4.50 single on Oyster which is fine but I didn't realise until yesterday that good...

Good evening, I'm currently in Liverpool and need to travel to Blackpool tomorrow at some point but frustratingly when looking at train journeys tomorrow on various booking apps there doesn't seem to be an option to show direct trains! I can see it's roughly an hourly or two hourly service but...

I was wondering when the Elizabeth line finally opens will there be a possibility of a Woolwich station group with Woolwich and Woolwich Arsenal (possibly Dockyard) in it? Reason I ask is passengers who bought traditional paper style tickets from Abbey Wood to Woolwich would be forced to choose...

Good afternoon, I received this reply from Avanti regarding a Delay repay claim from last month Unfortunately, your application has been turned down as we have found an identical claim on our system. If you have made a claim on behalf of another customer, you need to ensure that all the...

I'm travelling up to Birmingham next week and I've bought advance first class tickets for travel on the 1159 from Euston to Birmingham on the 13th December and my return journey is on the 1350 on the 15th December. I usually find its cheaper to Oyster from local station Slade Green up to...

Good Afternoon, I'm writing this on behalf of a friend and her mum who have had an issue with their train journey today. They had Southern advance tickets for £5 from St Leonards Warrior Square to London Victoria on the 1528 train. This service was cancelled and they were told they would have...