• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Search results

  1. P

    Possible Movement in RMT Dispute.

    Where has that been proposed this time around? The published memorandum of understanding mentions multi skilled station staffing but not working a cluster of stations like it did before. This was also expressed by many as being very unpopular in April's proposal. Would we not assume that the...
  2. P

    Possible Movement in RMT Dispute.

    Has anyone on the government side caved in? As far as I can see the offer appears to be conditional on declaring the dispute over and entering into discussions on 'reforms' from February to April. Do we not think the suggested reforms will be T & C changes still? They could be just as big and...
  3. P

    Possible Movement in RMT Dispute.

    If the RMT negotiators could have got an offer of a pause until talks beginning in June 24, that may have been very very clever, particularly if a general election was called for May. As it stands, if anything I think the February to April proposed discussion timetable works in the government's...
  4. P

    Possible Movement in RMT Dispute.

    What reforms are being proposed for discussion in Feb 2024? Is it still the same list from April minus the ticket office closures? Many train crew seemed to specifically dislike the spare proposals and if these could still be on the table for a potentially agreed set of discussions in February...
  5. P

    Future of Ticket Office Consultations launched

    It is just mind boggling. How can plans like that simply be about bringing people out from behind the glass? Dispatch staff are already out from behind the glass.
  6. P

    Future of Ticket Office Consultations launched

    Thinking about it, if big station A has safety critical staff working there today, how would it make sense to bring in new contracts for all station staff and send these staff to outstations opening and closing waiting rooms and answering journey questions from a mobile device? 1689102818...
  7. P

    Future of Ticket Office Consultations launched

    In that case, should passengers expect that fares will never ever be reduced until first the subsidy is fully eliminated? Probably never then.
  8. P

    Future of Ticket Office Consultations launched

    What's strange is that stations which are today totally unstaffed seem to have a message next to them within the plans which says they will see an increased staff presence from visiting staff. Those for example aren't likely to see a daily presence of hours of staff are they? If it's not going...
  9. P

    Future of Ticket Office Consultations launched

    Sounds interesting, have you seen something official detailing this? Don't understand how they could book on at the majority of the de-staffed outstations. A good lot of the stations are currently single staffed over either one or two shifts per day. How long will the remote staff work on a...
  10. P

    Future of Ticket Office Consultations launched

    Certainly sounds concerning new pay rates and new contracts which Mick Lynch clearly says in that video. And I think it would take an optimistic person to say the contracts and pay rates are likely to be better than today. I wouldn't have thought workers could just be presented with a new...
  11. P

    Future of Ticket Office Consultations launched

    https://www.youtube.com/live/PFSB8xRRaX4?feature=share He (Mick Lynch) says there in that video in his first few sentences, new contracts. Could we be talking a fire and rehire type attempt here which the government condemned with regard to P and O?
  12. P

    Future of Ticket Office Consultations launched

    What is Mick Lynch talking about within the first few seconds (between 00 and 13) of this video, and what does it mean? https://www.youtube.com/live/PFSB8xRRaX4?feature=share
  13. P

    Future of Ticket Office Consultations launched

    Except the whole thing is being sold as an improvement to service. The media are being fed the same line again and again about simply moving people from behind the glass. Even this forum are now beginning to concede this is a dressed up package of cuts. We could literally go down the changing...
  14. P

    Future of Ticket Office Consultations launched

    There's a pattern that it seems to be at more of the stations which are currently barriered or have platform staff. Doesn't mean the staff helping will even be retail trained as far as I can interpret it, or necessarily based in the ticketing areas.
  15. P

    Future of Ticket Office Consultations launched

    I must admit the likes of Penrith and Oxenholme do look to be retaining a good staffing level even though it says their ticket offices will close. Presumably staffed by dispatchers because the trains calling there are nearly all expresses. I do feel however these stations are massively the...
  16. P

    Future of Ticket Office Consultations launched

    Where does it say WMR are keeping ticket offices open? Does it not point to some sort of passenger hubs where retail assistance will be available? That doesn't say to me the ticket offices will stay open? Could that not mean platform staff help with TVMs where someone is struggling?
  17. P

    Future of Ticket Office Consultations launched

    Where booked assistance is currently offered by station staff (who is the ticket clerk) on a turn up and go basis, isn't this system going to mean they're far more likely to have to book their assistance in order to receive station assistance from the mobile staff? The whole direction of travel...
  18. P

    Future of Ticket Office Consultations launched

    Do we really think that is likely to happen anytime soon? Considering in many places the plans don't appear to even include upgrading TVMs even where it would increase revenue. Regarding whether waiting rooms or booking halls which are waiting rooms will stay open, didn't the government...
  19. P

    Future of Ticket Office Consultations launched

    And it remains to be seen whether facilities are planned to remain open at the stations planned to be de-staffed. Are they to keep their waiting rooms and toilets? If there's for example a station where at present you show a rail ticket to gain access to the toilet, will the toilet just...
  20. P

    Future of Ticket Office Consultations launched

    Yeah, my interpretation from the wording was that the hub stations seemed to crop up for ones which mainly currently have either a platform staff presence or a gate line presence. I interpreted that to mean that these staff would remain on hand to help with TVMs where necessary. I don't think...

Top