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    Delay repay/Cancelled trains

    Some guidance from the experts here please. A customer purchases tickets, through the TOC's app, on Nov 20th, with specific trains, on Dec 2nd, quoted on the ticket and sale confirmation document. The TOC then cancels the specified trains, after the purchase date, causing the customer to...
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    Fraudulent Facebook exchange

    The attached file shows the response on Facebook by Northern Rail to a fair totally fair and reasonable comment made about the poor service experienced. Is this an acceptable response from a customer service department, especially from a company that is totally dependent on public funding to...
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    Bath to Northfield October 2nd

    I wondered if any of the experts here can advise of a cheaper fare than the £28.xx advanced single that is on the LM & GWR websites. Ideally departing Bath around 2pm. Many thanks Ps I'm happy to use split tickets or 'alternative' routings. Travelling by bus/coach is NOT an acceptable option.
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    Birmingham to Edinburgh Best fare advice, Please

    I wonder if I could ask the assistance of our fare and ticketing experts. The actual journey isn't until the start of Feb, but using the December info available online, the best price I can find, using advanced singles for a journey from Birmingham to Edinburgh, arriving before 15:00 on Feb 5th...
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    Chippenham to Birmingham Help Please

    I need to travel from Chippenham to Birmingham one afternoon next week, the cheapest single ticket I've found is an advanced single at £27.40, changing at Bristol TM. Can any of you with detailed knowledge of the fares system suggest any 'splits' that would give a saving? Also, the...
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    Station with good parking near M25/M40

    Can anyone here recommend a station with good parking, not too far from the M40/M25 as I need to go into Central London, by rail or tube, for a few hours before heading to Dover. Alternately, are there any locations on the lower half of the M25 that would fit the criteria? Planning to...
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    Birmingham to Edinburgh - Help please

    first post, but been reading the forum for many months. I'm planning on going to Edinboro from Birmingham on Friday Feb 3rd, aiming on arriving mid afternoon, and returning on Sunday Feb 5th. Leaving Edinboro after 2pm. I've looked at the options on the East Coast, Cross Country and Virgin...

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