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Sad but true. I'll spare you the rant about the evils of neoliberal capitalism. Agreed, the perspectives are a million miles apart and there's little more to add. I'm going to unfollow the thread.

Here I'm afraid we're getting to one of the more hypocritical attitudes one sees in railway staff - that while passengers must follow all the rules, the operator need not behave in accordance with them. The Complaints Handling Procedures TOCs have to publish as a part of their franchise...

I'm struggling to see why the Newhaven Marine example is all that different. The salient points are that: Southern was selling tickets to Newhaven Marine and needed to somehow honour them. It could no longer do this by train It found a way to bring the reality of the situation into line with...

You're welcome :D It's a nice little line, do come back soon.

Because it drew a great deal of attention to the situation, which was needed. I and other supporters of the line have already been engaging with Northern directly. In the first instance (in March) it flatly denied any changes were planned to the timetable. Later, when these became...

I would say that's for you to test! It isn't really relevant in this case.

You're behind the times. See the DfT's response to a FOI request. Complete closure of the line has already been internally proposed - presumably by Northern. See pages 10, 17 and several others. Worst of all. Northern has been telling the public as recently as March that no changes were...

In that example there are many possible ways to make the journey after the ticket has been sold, so I would say no.

I've been taking a harder look at this. To focus on the facts here let's remember the case is an absolute. Instances where the railway sells a ticket for a journey that's possible at the time of sale but later disrupted by a cancellation, or possible but the passenger failed to catch the last...

That's fair, and I should add that I'm not planning to do the journey again. Once was grueling enough.

I interpreted that "scheduled" as meaning non-charter. It's not in the Definitions section. From your perspective that would mean the NRCoT sees it as business-as-usual to be selling tickets for services that do not exist, which is not what one would expect and would not be considered...

That's a fair point. I can think of two answers. The first is that when you're running any IT system you should take pains to ensure 'garbage' data doesn't get into it in the first place. Then there's less need to vet it on the way out. Let's call that 'passive' checking because nothing...

There are degrees but I think in the basic case of the system listing return tickets for a return journey that cannot possibly be made by train, on any day of the week for the foreseeable future, I'd say that if the railway is selling them it must intend for you to be able to make the journey or...

@Bletchleyite I understand what you're saying but I can't see any wording to that effect in the NRCoT. The closest is the part that says you must travel at the stated time of an Advance ticket, which makes sense, but wouldn't apply to a Day Return. Surely if someone sells you a Day Return...

The NRCoT wouldn't seem to agree with that. It says when an operator sells you a ticket a binding contract is formed. Surely, if Northern sells a Day Return to somewhere it's committed to offer at least one means of getting you there and back within a day. Notably the ticket explicitly says...

I think I was. The TPE service would have got me to Barnetby at 22:28. If there'd been a Northern-supplied taxi waiting I'd have been at Brigg station in under ten minutes. IIRC I got there around 11 and TPE's minimum Delay Repay bracket is 15 minutes, so the claim ought to be valid. Of...

In relation to my adventure trying to use a Day Return ticket from a station that only sees one train a day, I submit this for the forum's attention: the inevitable Delay Repay claim to TPE for truncating my physically impossible journey. It's tongue-in-cheek of course and I don't plan to...

That wasn't my point. If National Rail Travel Vouchers are only usable at booking offices, how could they be used to be an Advance for travel on any date - today or in future? I should add that this is a genuine question - if there's some other process for using them to buy Advances then...

TOCs still issue National Rail Travel Vouchers in some cases. For example TPE posted me £100 worth this month as settlement for a long-running complaint. I had hoped to buy some Advances with them at Sheffield tomorrow. I believe these can only be used at physical booking offices. Does this...

Today it actually ran. I don't know if photos are welcome but on a rare positive note, let me present to you the lesser-spotted Brigg line train. I'd say the eastbound one had 20 passengers by Brigg - most seemingly using it to reach Grimsby/Cleethorpes as an alternative to TPE. Given...