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Do they say why the claim for additional costs has been rejected?

Oh dear. TfL will make the assumption that on all the dates the card history shows travel from a to b and b to a at certain times of the day, those journeys will have been made by you (and not your father in law). Whilst the burden of proof is on them to prove your wrong doing, because they...

The problem is that querying the methodology (use of anytime singles, no allowance for fares paid) may "encourage SWR to withdraw the offer. Likewise the admin charge whilst it appears high appears to be in line with the admin charges made by TOCS generally. Sadly it is an expensive lesson but...

Have you travelled previously with an expired railcard and if so on what routes? NB SWR can research your ticket purchasing history. EDIT The fare charged seems to me to be 2 X Open returns at £90.40 each. This fare would apply 3 Dec 2023 to 4 Feb 2024. No credit has been given for the...

Without wishing to muddying the waters a postcode can be assigned to a business or organisation. Mail addressed with that postcode is then aggregated and delivered to an address which may have a different postcode. This is to facilitate a form of sorting for the business.

Wait until you receive the letter. Jumping the gun with a response now is not a good idea as (a) it may not answers the questions they wish to put (b) any premature response may not be matched up with your "incident" file. Letters can take anything from a couple of weeks to a few months to...

If you booked online through a TOC, TfL or an online retailer they can request and be given full details of all your bookings. They can then analyse for suspicious bookings or patterns of bookings.

You can try the rail ombudsman but I have had a similar experience when, given the lack of certainty of the rail service / rail replacement bus turning up, I took matters into my own hands and got a lift. All I got was delay repay compensation to the maximum value of my ticket because of the...

As others have said, sadly, it is extremely unlikely that TfL will NOT take this matter to court. TfLs policy as referenced above is to take cases such as this to court. This forum has seen a very small number of cases which have avoided going to court (and a firm warning given instead) but...

When you say photocard precisely what pass is this? Do you know which train operating company stopped you? Was it TfL (Transport for London)?

I would be inclined to send a brief letter (by tracked mail ie signed for ) that just outlines your old address and your new address. For what it costs and the time taken to do it, it is a small price to pay to try and head off a potential issue. Do you know the people at your old address...

You would think so but consider this: a) Do not buy a ticket at all. Scenario A. Throw book at them. b) Buy the wrong ticket. Scenario B. Treat them leniently. Ask them to pay the difference in the fare. But say I was of wrong doing intent. Then all I would do is buy the cheapest fare I could...

Well if you had the correct card at the time you used the ticket (ie boarded the train) then there is no case to answer. You could check with Northern again next week to put your mind at rest. I suspect they suggested you call back because the Ticket Inspector may not file any reports...

A penalty fare can not be issued and sent by post after the event. It has to be issued at the time. The TOC (train operating company) could try and track you down via the old card and send you a letter by post asking for your version of events. This seems to me to be unlikely because, self...

If you have a similar issue please create your own thread. This forum operates a one problem one thread system to avoid confusion. This is especially important as advice for one case may be very different for what appears to be a similar case. Thank you.

To reply to the questions you raise: (a) Not as far as we are aware but if you then denied that it was you on the basis it wasnt your signature then this could cause issues. (b) As you can be identified and traced by your unique National Insurance number. They would not come to you via your...

Did you send the response by "tracked" means? Can you check and see if they have received it? Responses by the "passenger" can take a while to be processed and considered by the TOC however we do see responses from the TOC within the 3 week time frame. Did the letter from the TOC - which we...

There are settlement systems between TOCS for all manner of financial issues e.g. revenue apportionment so I anticipate there is something similar for administrative settlements etc etc.

No I dont think it is that as such. I suspect that The Treasury have taken a very hard look at all the books of all the TOCS and come to an understandable conclusion that in some areas there is an almost industrial scale level of fare evasion. The Treasury have told the TOCs to get it sorted. I...

Yes I should add I am pleased for @Thornsandroses too! I think many MPs (of all hues) will have the issue of private prosecutions and how the process can be abused on their list of "major concerns". As more and more admissions come to light of effectively the Directors of the Post Office not...