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I am looking at a journey between Furness Vale and Glasgow for 2 people with a disabled railcard. Avanti quotes 164.15 and is only applying the discount for one person. National rail planner shows the correct price of 130.50. This is absurd how can they get this wrong? It is daylight robbery...

Travel down to Guildford is fine however on the return the planner decides that to save a precious 2 minutes it is best to change at Crewe rather than one of the direct journeys to Stockport. Totally bonkers and you would not believe this to be a sensible option. Whoever is responsible for this...

This journey is not connected with a flight but just a fairly easy pick up point for us. I was looking to buy an advanced ticket for Dec 20th which the booking system allows me to do. The only ticket offered is Airport Advanced which is a few pounds cheaper than normal advanced to Piccadilly...

I am trying to change a seat reservation to an earlier train for the outbound part of an Off peak return - not changing the date. The ticket is an E-Ticket and bought online. Simple you might think, but it seems not. Web site says click a link to send amend request which bizarrely results in a...

How on earth can we have a train system where cross country say they are sold out nearly 2 weeks before travel on an off peak journey. Not sure how this is supposed to be managed but it is bonkers.

Since the good folk of TPE have cancelled a few trains from Edinburgh to Liverpool after New Year, what is the position if you already have an advance ticket on one of them to Manchester? Mr Goodwin wrote some form of apology but unsurprisingly failed to cover what people should actually do. I...

I have two sets of Virgin advance tickets linked to a senior railcard which is due for renewal before travel. I realised that I now qualify for a disabled railcard so have bought one. Will this be allowed on the day if I show both cards? Is it possible to get the ticket endorsed in some way...

Nice simple journey you would think but this highlights how awful the system can be. My daughter is travelling to Dundee on Friday 19th April returning Sunday 21st April. The Off Peak Return Fares have a Via Lancaster (77.80) and Any permitted (85.55) options. The NR planner does indeed do this...

I was just looking at the cost for 5 Adults day return at 1600 from Furness Vale to Manchester Piccadilly on National Rail Planner. The planner seems to apply group save even though as far as I know this is not available, cost £26.50. Is a group save indeed available? What would the position be...

My daughter has an advance ticket booked for this journey on Cross Country Sheffield 0854, Exeter 1241 then GWR Exeter 1253 Truro 1525 on a train. This is still being offered on the booking engines despite there being Engineering works and a bus between Exeter and Plymouth. I only found this out...

The 1614 (Mon-Fri) Northern from Sheffield to Manchester has disappeared from all online searches. It was there earlier in the week but has now gone. RTT still had it active. At Sheffield it wasn't shown on the departure board but the helpful staff confirmed it was still going to depart. I can...

I was looking at a journey from Chinley to Derby. A Off Peak day return with railcard is £13.45. However it has crazy restrictions not before 0930 or between 1530-1815 both ways. The first train allowed from Chinley is 1123 (0923 is ruled out) and the planners seem to apply the time back to...

My weekly commute to London is Furness Vale, Stockport, London. I often catch the first off peak train to London, 0943 from Stockport. This means catching the 0846 from FNV and waiting 20 minutes extra at SPT. Being exceedingly busy it is advised to have a reservation. Despite having bought this...

For the past couple of years I have used the WTWC booking for my journeys to London. I often use the cheaper fares/slower journeys link to reserve a seat on the first off peak journey. Today when I try and do this I just get an N/A result. This seems to be the same for any journey in the country...

I printed a ticket booked through VTWC yesterday. The outbound journey is correct, however my seat reservation for Thursday shows the correct seat as per the booking but the train time for my outbound journey. Is this a known type of issue and is there possibly a real problem with my reservation...