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£375 roundtrip from Berwick to Devon the other week. OK, that was the 1st Class fare. But it was a collection of Advance fares (NB the claim about rail being 'flexible')..... You don't even seem to get a sandwich included these days....

Appeal, they might agree with you. But, as per kacper, it seems to me the Penalty Fare is correctly issued. Intent is not relevant: the Penalty Fare arrangement is solely about whether you held a valid ticket or not, not what your intentions were at earlier stages before the inspection. If...

Yes, Runcorn is certainly well-used. The other factor to bear in mind, though I shall only whisper it, is that the general rail industry perception is that demand from Runcorn and Liverpool has never been that strong compared with eg Scotland and Manchester, ie. 1tph does just fine in most...

You are certainly right about the chat and months (years?) it has gone on. The point is perhaps that Dr Kissinger simply wouldn't stand for "wibbling" of any kind and would discuss directly with the principles involved to seek a resolution directly with them...

The mud-slinging is very much the norm in our current rail set up but many people here probably recongise that, at heart, it doesn't get us very far. When something goes wrong, on the scale of the 2018 meltdown, the public and the politicians see the rail industry as a whole failing, and are...

In effect it seems that three Rail DGs are being merged into two meaning that there should be better communicaiton between the projects and the passenger service side of things. No bad thing! The High Speed Group continues unchanged although it seems that Network North (nee NPR) is going to...

Some of the ICEs to Duesseldorf and beyond could run via Moenchengladbach though, presumably (although loads of trains from the latter to Duesseldorf these days)? I seem to recall that some took that route in the 80s? Otherwise, it's much like the GB network: if all worked as per timetable...

Well, that's the theory but DB may not be that helpful in practice late at night at Koeln Hbf. Best to leave London earlier. Or have a Plan B, ie. the day train the following day....

It's possible but have a Plan B: the ES was not always that good on punctuality last year and the ES/ICE connections to Cologne willl not necesarily be held as they have to fit with trains in Germany, particularly through Cologne. With all ICE/IC/EC trains in Germany, one should allow at least...

Seemed to be OK three weeks ago in Annemasse but we are talking France here, anything is possible!

Indeed..... er ... the Super Off Peak/Off Peak was a 'consumer protection measure' by the Conservative Government that pushed through privatisation in the early 1990s. The protection was to ensure that there would be at least one fare on each flow (normally a leisure orientated flow on...

Has full yield management not been the declared policy of SNCF for some years (possibly right back to the Socrates ticket retailing disaster in the mid-90s...)? These days, they not only have a large range of fares available, by train, but also a range of discounts for different types of...

Because this wasn't the Grid dropping the load. If the lights went out at Three Bridges it's more likely that the equipment there is designed to trip off the moment there's any change in Frequency, eg. below 49.5 or 49Hz. This is done because electrical equipment is very sensitive to...

Couldn't the time in which the normal gates stay open be reduced by about 1/3rd? It's just so incredibly easy to tailgate at present. If people realised just how easy it is, the number doing this will increase further.... I tend to hang back before going through the gates so that there are...

I'm still not at all clear what steps, if any, were actually implemented on EMR to provide extra capacity from STP to SHF on these two (tSdays? Or was the plan just rely on there being spare space on the existing 2tph? (Surely not!) Were the 5cars to be doubled up (Martin Lewis's account...

Only aware of Martin Lewis's experience of EMR on Monday (in the internet age, the unhappy customer tells 1000s of his/her mates about how bad things were, the happy customer tells only a few others....?), but what actually happened on Mon/Tue on EMR. How many trains were overcrowded? Were...

The further complication here, as noted already, is that when P5 at Stevenage was aided (benefit gained: 2tph vice 1tph), they did it by plumbing it in separately to the other four platforms (through a hideous set of steps surrounded by metal fencing that feels that it is straight out of the...

Really, this is a revenue raising measure and staff briefing neatly obfuscates this. Removing the off-peak return creates more option for ADV fares to be increased up to Anytime levels on busy days, something LNER's many predecessors have wanted to do more or less ever since the new fares...

No, it is unused. This is an orange ticket booking, and the return half was returned to the provider in late summer last year! It has taken this long to get this far.

So, the provider is declining the claim apparently on the basis that 'the terms and conditions state that' any refund must be made within 28 days of outward travel even though the return portion is valid for one month. Assuming that no resolution is possible with the provider and I can get a...