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  1. W

    Getting a Customer Service Advisor job on the Underground

    Good to know it wouldn't stop me getting a position, fairplay for them making allowances for people with colour blindness.
  2. W

    Getting a Customer Service Advisor job on the Underground

    Hi Due to only a small amount of stations and railways here in North Wales I am considering moving to London to try and get a job on the tube as I really want to work on the railway. Does anyone know how competitive it is to get jobs at entry-level? Is there a specific period when TFL...
  3. W

    My plan to become CSA (please comment)

    Will do, I'm not holding my hopes up but it's worth a try. In the meantime can anyone recommend any other entry-level jobs that'll provide good experience for the role of a CSA? I want to learn as many solid skills as possible and obtain good experience. The last thing I want to do is blag...
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    My plan to become CSA (please comment)

    In the interview, the passenger said the date on the ticket was wrong and asked to speak to the staff who issued the ticket. At the time I stated that yes there may have been a mistake made and I could find the staff member to speak to them if the passenger requested. Now I would state that...
  5. W

    My plan to become CSA (please comment)

    Brilliant, will do, any other tips?
  6. W

    My plan to become CSA (please comment)

    True but to really be in with a chance of getting a job I need the most relevant experience possible. I did actually get to a talent pool interview last year with ATW but I completely floundered when I had to show how what to do if a passenger says they were issued the wrong ticket basically...
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    My plan to become CSA (please comment)

    I didn't realise train cleaner jobs came up there, brilliant!
  8. W

    My plan to become CSA (please comment)

    I would really like to become a customer service assistant for either Network Rail or Arriva Trains Wales. This is because I love trains and have always loved the bustling atmousphere at stations and would love to work in one. I'd have to do a non-safety critical role as I'm colourblind...
  9. W

    ATW Train Carriage Cleaner

    It's very well paid for a cleaning job. Can anyone say why it's so well paid? I know it's working nights and I'm sure your kept very busy but still...it's not a dangerous job or a job that requires particular expertise or anything

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