Search results

I do think there needs to be more mystery shopping though checking that PFs are only issued when they should be. i.e. RPI should be tested to ensure they do not issue one when it is not right to do so e.g. to disabled people who say they were unable to buy a ticket or if a customer hasn't had...

I knew she had previous PF's because when I phoned RPSS to confirm her address (there is a shot of me on the phone) they told me, that is also why she said that she knew about the appeals process and why she told Dom that there was no point appealing.

What was cut from the show (imagine that, they edited it to make "good" telly) was the fact that she'd had two previous Penalty Fares, both for no ticket, I should have issued a MG11 (interview under caution), I decided that may have been heavy handed and I used my discretion but from some of...