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    Change of route excess fares - clarification of the rules

    I have said that you may well be right, that NRCoT does give implicit permission for a customer with a ticket by a different route, to board a train, even where facilities exist to purchase an excess beforehand. But how does that provision give implicit permission to travel without a ticket? If...
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    Change of route excess fares - clarification of the rules

    Whether through ignorance, incompetence or mendacity, the Penalty Fares Regulations are a statutory provision, approved by Parliament. The terms of a contract (or, as is being pointed out on another thread, a guidance note) cannot override statute. @ForTheLoveOf might be right that NRCoT can be...
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    Delay Repay during strikes

    That's the answer to a different question.
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    SWR Weekend Super Off Peak + Travelcard restrictions

    I suspect the amount of training will be proportionate to the number of occasions on which train companies are found to be non-compliant and have a financial penalty awarded against them.
  5. S

    SWR Weekend Super Off Peak + Travelcard restrictions

    This sounds like yet another example of journey planners using 'unpublished restrictions' to treat fares as invalid, using particular itinerary, even though, by the text of the restriction, they are valid. As a result potential customers are being offered a more expensive ticket than they...
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    SWR Weekend Super Off Peak + Travelcard restrictions

    Well, that is what restriction UR states. It doesn't have the easement relating to journeys wholly within zones 1-6. Therefore, it's unlawful?
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    Delay Repay during strikes

    If course. But then we are back to the question of which timetable will be the basis for determining the delay.
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    Delay Repay during strikes

    It would be ideal if a timetable could be published and never required amendment, but I don't think any railway professional would imagine that's achievable. Stuff happens, not just strikes. My feeling is that when stuff happens it's better to have an amended timetable that's reliable, so that...
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    Delay Repay during strikes

    Can SWR control/restrict the sale of National Rail tickets by others? Even if they could ensure no tickets were sold in advance, the situation of a timetable requiring to be amended after a ticket was purchased could still arise for travel with return portions of tickets having a month's...
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    Change of route excess fares - clarification of the rules

    If a customer is charged more, unless they read this forum, how would they know?
  11. S

    SWR Weekend Super Off Peak + Travelcard restrictions

    I did consider it odd, but as you say, may be just a case of unnecessary wording in restriction BE.
  12. S

    SWR Weekend Super Off Peak + Travelcard restrictions

    The restrictions applying to the "Weekend Super Off-Peak Day Travelcard", (UR) and the plain old "Super Off-Peak Day Travelcard", (BE) are superficially similar. And while the former has the "If boarding at.." wording it does not have the easement, "valid at any time where journeys are wholly...
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    Collecting a TOD without the credit card made for payment

    A means by which a ticket could be collected, but the ticket issuer had no verification of who collected it, would be an open goal for fraudsters (or opportunists) claiming they had paid for, but not received, their ticket.
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    Break of journey with a gap in the middle.

    I agree. You don't have to travel far on the National Rail Network to find a barrier that will not accept a perfectly valid ticket. As long as the human reader accepts it, I don't really see what the problem is, let alone why it should be any of my business to look for error codes. My concern...
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    Delay Repay during strikes

    Seriously?
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    Delay Repay during strikes

    Surely NRCoT are the terms and conditions, not the contract? But you are right, NRCoT does say that the contract to which it refers is between the passenger and the train companies. The retailer, if not one of those companies, is not a party to it. If the retailer is not a party to the...
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    Delay Repay during strikes

    I think it needs to be clarified which contract is being referred to here. There is a retail contract between the seller and buyer of a National Rail ticket. Whatever itinerary is offered, it would be relevant to that contract. There is also a contract of carriage, between the holder of the...
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    Sittingbourne to Bletchley

    Apologies again. When you suggested the Fenny fare (which is valid via HS1) would not be better in any circumstances, I imagined you meant in comparison with the Any Permitted Bedford fare. If the OP is happy not to use the faster route, they can indeed save 40p by purchasing the Bedford ticket.
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    Sittingbourne to Bletchley

    Apologies to the OP. Clearly I'm missing something here. The fare the OP is considering is the Off-Peak Day return to Fenny Stratford. £30.35, with railcard. Off-Peak Day return to Bedford is £31.95.
  20. S

    Sittingbourne to Bletchley

    But whether Bedford or Fenny is the best value depends if you are looking for an Off-Peak return or an Off-Peak Day return. As the OP seems to be looking for an Off-Peak Day return, the Fenny option looks best.

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