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  1. K

    Northern DelayRepay - Claiming for Multiple Passengers Question

    Just a quick question - There were 5 of us on the last train yesterday, which was 78 minutes late. When I come to put in a claim with Northern online, can I do all 5 tickets myself, and if so, do I put all 5 tickets on one claim, or would it be 5 separate claims? Thanks in advance for any help.
  2. K

    Advice on Complimentary Travel Pass

    Hi. Firstly, thank you in advance if anyone is able to help. I have received two Complimentary Travel passes from Northern for delayed travel earlier in the year. Both tickets are marked Adult and Return, along with my name as Customer on both passes. When I submitted my claim, I made two...

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