Search results

I don't disagree there is some responsibility with the purchaser, although most lies with the retailer, however it just seems surprising the system is not designed to prevent such errors.

Of course you can, it just requires it to be incorporated into the system that generates the photo card number. How that number is entered onto the ticket is irrelevant. If the photo card has a check digit then writing the wrong number on will still show that is what had happened, and not that...

Even if handwritten it would still identify a ticket completed incorrectly by the ticket office from a ticket issued to another photo card being used with a different photo card.

Those were simply examples. Do you not think a photo card number should have a check digit to prevent miskeys occurring?

Then you could have expressed it better. I don't think there is any comparison between a person who has been threatened with prosecution because of their mistake in noy having their ticket and a person being threatened with prosecution because they foolishly trusted a train company employee to...

Sorry but I really don't understand what you are getting at. Most systems that deal with ID numbers have a check digit check to prevent miskeys - Driving Licence, National Insurance Number, Credit Card Number, etc, etc. I really don't understand why you should respond as you have when asking...

Sure, but there were two mistakes here. One by the professional, the train company employee selling the ticket, and one by the customer who trusted the train company employee was doing their job correctly. And in this case hopefully the train company will agree that their member of staff cocked...

So there is nothing to stop miskeys and both ABC1234A and ABC1233A could be valid photocard numbers. Astonishing.

Sure, but shouldn't also the ticket seller check before handing over the ticket. Especially if there is nothing in the system to catch mistakes.

Sure, but the person involved has been quite upset by the mistake, and has been put to the inconvenience of needing to pay for tickets in the interim. I do not know how close or not the number on the ticket was to their photocard, whether it was one letter or digit out or the whole thing. I...

Interesting situation has occurred to someone I know. They have been commuting for many years with an annual season ticket. This year, as they were going to be away for a several weeks shortly after their annual ticket expired they decided to buy a monthly ticket to tide them over to their...