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  1. R

    Lack of booked assistance

    After several weeks we have received an apology from NR for the failure to provide booked passenger assistance at a London rail terminal. No redress is offered. Is this the usual response and limit of what can be expected by way of apology from National Rail?
  2. R

    Missing service 1212 Berwick-upon-Tweed

    Does anyone know why the weekday LNER service from Inverness does not stop at Berwick resulting in no direct service to London at 1212? It interrupts an otherwise hourly service to London.

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