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Hi all, A little update on the matter - all now resolved positively. Received a letter about 3 weeks after the incident. The letter explained that SWR believe they have enough evidence to take me to court. However, given this was the first time this occurred they offered to settle out of...

Thank you. I always open the app, it by default takes me to “search” tab where I select “from” and “to” stations. It usually has something in there by default. This time it had Vauxhall - I guess because I was at Vauxhall just before selecting the tickets or my previous search was to Vauxhall. I...

Thank you. Agreed completely with you. When paying on Trainline I pay using Apple Pay so the fare is shown amongst a million other things (which card I’m using, contact details, etc). Had I looked at it carefully I would have noticed it was a lot lower and probably would have changed my mind...

Thank you. Will certainly keep this updated when I receive the letter. Least I could do to thank everyone for the support and hopefully provide more clarity for those facing this in the future. But yes - completely understand how it looks from their side (only realised this retrospectively) so...

Thank you for your reply. Yes I see what you mean. Was not going deny the fact that I am at fault and indeed the moment I spoke to the member of staff and he asked where I really travelled from I admitted to the mistake and was co operating and happy to pay any fine (still am as long as there is...

@WesternLancer Thank you so much. Where I got on - Oxshott station. So quite far from Waterloo. Buying a ticket after boarding - genuinely did not know. For now certainly learnt my lesson and will not even come close to a platform without one in hand. Trainline - use it for convenience as it...

Hi, Thank you for your time reading this/providing advice in advance... Was travelling on Southwest train service to Waterloo. A service I take very regularly and have a long record of buying tickets - using Trainline app. Would usually buy the ticket on the app while waiting on the platform...