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I've noticed that there seems to be a number of TOCs running services that it is almost impossible to buy tickets online in advance for. But, if you turn up on the day, you can travel without any reservations, GWR have featured in several recent examples. They are enforcing mandatory...

This is a problem that we are actively working on. You may or may not be aware that each seat is configured to permit reservations for a range of fares. Those might be all valid fares fo the service, a election of them, or none at all. Right now we try quickly to reserve the first "available"...

The Ticketing and Settlement Agreement details fares creation and retailing. It refers to both Permanent and Temporary fares. Permanent fares (unless also Special fares) should be available to all retailers, where as Temporary one need not be. How do we know which category each fare falls...

NXw2 is most definitely enabled for all TPIs in the RCS data. I just checked latest full updated dated 29th Jan... <FTOT s="N" t="NX2"> <Traditional u="991231" f="110407"> <LicenseeType lt="00002"> <Licensee l="*"> <FulfilmentMethod m="00002"/>...

Many of you will know that group tickets are not really supported by ToD. They are a kludge in the CTR data. As a result, TVM don't always print them correctly. In this case, Avanti have added specific logic to their machines to print their ticket slightly differently. Other TVMs are not going...

Hi Embers25 The ticket was issued using Smartix software. Having looked into your booking I have identified a small fault - which has now been corrected. The fault was connected to the reservations data. The three reservations were present, but a separate field that contains the number of...