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Liverpool to Norwich EMR is over five hours, and many tourists change at Norwich for holiday resorts on the coast, so it’s not surprising that some people have a week’s holiday sized suitcase. I’ve made bookings for myself and partner, who has then been unable to travel on the day. I must admit...

Thanks, have edited OP. I never thought to check operators! Seems they stop at different stations en route but as both go to ABD it still seems a bit weird.

Update - claim approved in full including the MIA-CRE tickets :D .

Just booking Advance tickets on Trainsplit, route Southport to Aberdeen, departing 24th July at 08:21. I note it shows "long delay" at Haymarket, arriving at 13:27 and departing at 14:35. However the minimum connection time for HYM is 5 minutes and there's a 13:33 direct Aberdeen train, so why...

Sorry if off topic. It’s just that I’m never confident of how a TOC will view it.

Testing this currently. Travelled from Manchester Airport to Crewe on Monday, Northern journey all good and on time, well just 2 mins late arriving. Half hour connection onto westbound TfW, which arrived at our final destination Hereford 28 late. (We were quite lucky actually as it was 62 late...

In slightly brighter news, I've had an email from Northern today saying they now agree my claim and are paying up my £7.83. Pity it had to be after a game of pass the parcel, causing hassle for both the claimer and the operator whose fault it wasn't.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Update: email from WMR today, and sure enough they have "forwarded" (i.e. returned) my claim to Northern...

Well I haven't phoned yet. Given WMT should have received the forwarded claim by now I thought I'd wait and see what they make of it, and if they are as casual about accuracy as suggested above they just might pay up, not that they should have to. So chasing Northern at this point might...

I've got a phone number for them via X, psyching myself up to call them. Probably tomorrow, don't like to mess up their Sunday!

Sure: Depart Hereford 12:40 (actual 13:00) Arrive New Street 14:09 (actual 14:37) Depart New Street 15:07 (actual 15:22) Arrive Wigan North Western 16:37 (actual 16:54) Depart Wigan Wallgate 17:07 (actual 18:00) Arrive Southport 17:41 (actual 18:39)

We stayed there too. Our arrival was very delayed so I phoned the hotel and they left our key in a box in the wall of the hotel, which was a great help as otherwise we wouldn't have been able to get in once the bar staff had gone home. Nice room too, basic but comfortable. We liked it so much...

Yes, they ask how many connections your journey comprised, and you fill in the (timetabled not actual) departure and arrival times for each leg.

Sorry I seem to have caused some confusion - I should have said that the second train BHM-WGN was Avanti. They were delayed too but as stated I still had 13 minutes to make the connection to Wallgate. Had Northern not cancelled their 17:07 I wouldn't have a claim to fight. 1745698236 Yes my...

But the WMT delay didn't cause a missed connection. If they look at the ticket times it's obvious that whereas I should have had 58 minutes to connect at New Street I actually "only" had 30 minutes. Given the minimum for BHM is 12 minutes they can't be held responsible for my eventually late...

Here's a funny one, buck passing at its finest. 16th April the 12:40 Hereford to New Street departed 20 late and arrived at BHM 14:37, however I had a long connection onto the 15:07 at New Street which I made easily, not least because it too was 15 late departing, although I'd have made it...

Similarly, if I make a journey by an indirect route and buy separate Advances for each leg, if one of the trains is cancelled or delayed resulting in reaching my first destination late, am I entitled to (a) take the next train by the same operator for the ticket I hold, and/or (b) claim delay...

On a similar note (although perhaps a new thread should be started?), I was bemused today to have to get the 09:41 from Morecambe to Lancaster (10 minute journey) and then wait over an hour for the 10:57 to New Street, despite there being a 10:32 from Morecambe which would have allowed 15...

Travelodge is okay if you don't expect the Ritz. They are known for their very comfortable beds, and I've never had a bad one yet. You don't get any frills, just a small kettle and cups, teabags etc., which you can ask for replenishments of if they haven't got a supply in reception to help...

No trolley at all when we were in 1st from Basingstoke to New Street two Fridays ago. Hardly surprising as there's no way a trolley could have got through the crush loading, so they wouldn't have sold anything to make up for what they gave away in 1st. Apparently there was a trolley joining at...