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Sorry I should expand. I was referring to complaining generally, not specifically about being asked the wrong question. Typically it’s been financial institutions that have felt my wrath, due to doing totally the wrong thing, failing to do what they said they would and plain outright lying To...

You have no right whatsoever to ask to see my booking/journey history. You are dealing with the here and now, not something from 3 weeks ago - that would be down to Fraud investigation or whoever to deal with based on information you pass to them. The offence you are dealing with may be a one...

You are not required to give your NI number, occupation, inside leg measurement or anything else to a RPI other than the basic info they can demand. I would never hand over my phone or any other information. I’d simply give my details and nothing more. It’s a data slurping exercise to gather...

I got my confirmation e mail about 1 minute after finishing the transaction. I also took a screen shot. Payment has gone through my card so hopefully I’m all set. See you on the Saturday.

If you managed to get tickets into the basket but didn’t successfully check out, use the direct ticket link provided earlier in this thread and you should be able to see the basket and check out. I just managed it and it worked. With the sales halted the system is clearing and allowing...

Quite simply Morton’s can’t cope with an event of this size. It should have gone to a proper ticketing agent like AXS etc

Total shambles, I got to pay and the site died on me. Useless. Morton’s can’t handle this type of volumeevent ticketing. Should have used a real ticket reseller.

The bottom line is this - if a criminal conviction is going to harm your future prospects then why take the risk and take actions that leave you open to criminal prosecution? Buy a correct ticket and have nothing to worry about, or fare dodge by whatever means and hope you don’t get caught. When...

Many thanks, exactly what I needed to know.

Passenger is aged 16 and will be travelling daily from Twyford Berks to Henley on Thames for college. Passenger will need to be at Henley for 9am so peak time commute and return would be around 5pm. Could the fare boffins please advise the cheapest way to do this ie with a student railcard...

Ticket would be an Advance Single, booked via The Train Line and collected from the machine at Barmouth prior to travel. Would it be possible to collect the ticket from any TVM? the passenger is going to Barmouth by car, but needs to return via train, hence the enquiry.

OK route and ticketing experts, I need some help please. Need to get a 16 year old dragging a suitcase from Barmouth to Reading, Berkshire. Usual sources are suggesting Barmouth to Wolverhampton then change to a Cross Country to Reading. This is 1 change only. Journey is quite long and there is...

Interesting how Chiltern used an example of a single ticket from Scarborough to High Wycombe. Thanks for sharing this, without question someone high up in Chiltern has seen this thread.

Care to share that document to this forum?

The sole purpose of these interviews is to get you to incriminate yourself and provide the TOC with the evidence they don’t have so they can prosecute you. Others have suggested a written response asking for information and if I was in your shoes that’s what I would send. You are not obliged to...

So, yesterday I had to take 2 children into London for A Day out. I have an Oyster card and I bought paper tickets from the TVM at Ickenham For the kids. When buying the tickets, the TVM informed me that it would be cheaper for the kids to use contactless and pay an adult fare (tickets were...

Didn’t know you could use contactless as I’m not familiar with that line. That may well be the way to go. Thanks.

2 adults need to go to London from Twyford, Berks. Ideal train out is the 09.49 to Paddington but want to come back on any train as their day out is fluid time wise. Oyster/contactless is available for use on the tube in London (2 or 3 journeys all in Zone 1 or Zones 1 and 2). Looking for...

Start by reading your contract of employment and see what that says about notification of arrest. An arrest won’t show up on a DBS check, but the Americans ask about it when entering their country. Two sets of standards. A friend of mine was arrested twice for drink driving (2 separate...

London please