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2G65 extended to Shrewsbury

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Old Yard Dog

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I boarded the 1537 Pwllheli to Machynlleth at Fairbourne where it was 39 mins late. The largely single track line was having a bad day due the axle counter problems on an earlier working. I expected a long wait at MCN followed by a panicky 1 min connection on to the Chester train at Shrewsbury. But instead of 2G65 going to MCN carriage sidings as 5G65, we were told to stay on board as the train would continue to SHR. Unfortunately we are still at MCN and won’t leave till 1909, presumably in the path of, or attached to, the 1831 from Aberystwyth. None of this is mentioned in RTT or the TfW website.
 
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I boarded the 1537 Pwllheli to Machynlleth at Fairbourne where it was 39 mins late. The largely single track line was having a bad day due the axle counter problems on an earlier working. I expected a long wait at MCN followed by a panicky 1 min connection on to the Chester train at Shrewsbury. But instead of 2G65 going to MCN carriage sidings as 5G65, we were told to stay on board as the train would continue to SHR. Unfortunately we are still at MCN and won’t leave till 1909, presumably in the path of, or attached to, the 1831 from Aberystwyth. None of this is mentioned in RTT or the TfW website.
There seem to have been several changes to booked working at MCH today, which isn't particularly unusual - plus, more surprisingly, an additional from Shrewsbury at 14.30. It could have been another of those changes - or because they anticipated overcrowding.
 

Old Yard Dog

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TfWs shenanigans continued as my journey progressed. My train, minus the two carriages from Aberystwyth, left MCN at 1910 but picked up time and arrived at SHR 5 mins early at 2020. My worries about a 1 minute connection for Chester has already eased as RTT was showing the 1908 Birmingham International to Chester, due out of SHR at 2026, 18 mins down at Wolverhampton. Presumably Aberystwyth passengers had had to change units at MCN.

But I then found that the 1952 to Crewe, the 1W24 from Milford Haven to Manchester Picc, was 37 mins late at WVH and was just approaching SHR. On hearing that this would run non-stop to Crewe, missing stops at Whitchurch and Nantwich as there was a stopper 153 at 2032, I jumped aboard hoping to catch the 2100 Crewe to Holyhead. It was then announced that the front two coaches would be detached at CRE and only the back two would proceed to MAN. No reason was given. I surmised that either it was because somebody had had a technicolor yawn (which was cleaned up at SHR) or that there was fault with the front two which were dipping and lurching so much that I reported my concerns to the conductor, who blamed the track not the train.

On arrival at Crewe P6 at 2059 a couple of us dashed out of the door and ran like nutters to P10, as advised on RTT, only to find it deserted with no train in sight. The HHD train simply couldn't have gone. So we dashed back to the display screen on P6 to find that the HHD train was actually in P6 and was the front two coaches I had just got off. Why the conductor didn't tell me this when he checked my ticket, I do not know. Maybe he didn't know?

The front portion left CRE, now showing on RTT as 5 coaches when it was only two, at 2111 arriving in CTR P7a at 2131. N. Wales passengers were then told to get off at CTR where it would terminate and cross to P4B. So once again I found myself battling through the many detrainers and their luggage and running like a nutter in the hope of catching the 2130 to Hooton. Luckily the conductor saw people running and held the train for a short while till 2134 so people could make the connection.

It looks like TfW had a bad day with timings and ended up playing musical chairs with their units. Very confusing for passengers, especially those with luggage. But the staff were very apologetic and we were given free and very welcome cans of water at MCN.

In TfW's favour, it could be that, on a fine summer's day, TfW were trying to strengthen their trains to 4-cars on seaside sections like MCN-PWL Trains were busy with almost every request stop generating traffic. Earlier two coaches were added to my morning Manchester Airport to Llandudno train at Chester (0850) and were very much needed.
 
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Wilts Wanderer

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Sounds like a ‘fun’ travel experience. You mention reference to RTT a few times - in my experience this is not an accurate source of information when things aren’t going to plan. Rather than rushing to the platform a service is planned from per RTT (which is not an industry system), it would be sensible to take 5 seconds pause and check the CIS screens which are far more likely to be up to date.
 

Sheridan

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On arrival at Crewe P6 at 2059 a couple of us dashed out of the door and ran like nutters to P10, as advised on RTT, only to find it deserted with no train in sight. The HHD train simply couldn't have gone. So we dashed back to the display screen on P6 to find that the HHD train was actually in P6 and was the front two coaches I had just got off. Why the conductor didn't tell me this when he checked my ticket, I do not know. Maybe he didn't know?

As a previous poster said, going to the platform advertised on the screens would be wiser. In my experience it’s rare any guard would know the next working of their train from a station like Crewe, where many different depots and routes coincide, and it would especially be asking a lot when it seems that there were a lot of late changes made on the day. It’s fair and right to expect the highest standard of information, but also to understand that it’s not always possible. If the station screens showed the correct information then you had everything you needed to make your connection.
 

Old Yard Dog

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Good advice. However there are disappointingly few station screens at Crewe showing all departures and, being in the front two coaches of my train from SHR, I was actually nearer P10 than the screen back in the middle of P6. P6 was also crowded with confused passengers & their luggage and kids at the time, so there is no way I could have done a 5 sec check. So, given the (lack of) time (2059+), it was quicker and a better bet to run to P10 first.
 

Topological

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As a previous poster said, going to the platform advertised on the screens would be wiser. In my experience it’s rare any guard would know the next working of their train from a station like Crewe, where many different depots and routes coincide, and it would especially be asking a lot when it seems that there were a lot of late changes made on the day. It’s fair and right to expect the highest standard of information, but also to understand that it’s not always possible. If the station screens showed the correct information then you had everything you needed to make your connection.
Different situation, but same effect.

On a recent trip from Manchester to Cardiff, the 197 from Manchester was being taken out at Crewe and substituted for another. The guard on the train said platform 12 for the onward unit, but RealTimeTrains had 8. As we arrived into platform 6 it was possible to see that there was indeed a 197 in platform 8 with Cardiff Central on the display. Saved a lot of running over to 12. The replacement was 2-car already well loaded with passengers from Crewe and the 3-car from Manchester had been full.

I do understand it is hard for guards to have the up to date information, but it does seem strange that RTT offered an advantage.
 

cheekybifta

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Good advice. However there are disappointingly few station screens at Crewe showing all departures and, being in the front two coaches of my train from SHR, I was actually nearer P10 than the screen back in the middle of P6. P6 was also crowded with confused passengers & their luggage and kids at the time, so there is no way I could have done a 5 sec check. So, given the (lack of) time (2059+), it was quicker and a better bet to run to P10 first.

I use the TfW app instead of RTT for things like this. RTT is brilliant for lots of things and I use it almost exclusively, but for platform info the official/industry sources generally reflect the station screens when RTT doesn't.

Estimated delays are like this too. RTT only guesses based on the last point the train passed and how long it usually takes along the route. If the train is 'stuck' somewhere temporarily or hasn't started it's journey yet, RTT won't show any estimate the screens or official apps might show.
 
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