Abellio customer service assistant platform interview

[Avapreece]

Hello all
I have an interview for customer service assistant platform for Abellio on Monday.
Does anyone have any tips please? What sort of questions, things I should look up and learn etc
Thank you!

 

[Col334455]

Hello all
I have an interview for customer service assistant platform for Abellio on Monday.
Does anyone have any tips please? What sort of questions, things I should look up and learn etc
Thank you!

How did interview go, did you hear back?

 

[Avapreece]

How did interview go, did you hear back?

Yeah I didn’t get it
I thought I did really well, but someone more suitable apparently. Thank you

 

[C J Snarzell]

Avapreece

Sorry to hear about your news. Make sure you ask for feedback.

CJ

 

[mariashankar]

Hello all
I have an interview for customer service assistant platform for Abellio on Monday.
Does anyone have any tips please? What sort of questions, things I should look up and learn etc
Thank you!

Hello,

I was wondering if you could help me about the interview process, I have applied for Customer Service Assistant and will have my interview shortly.

Your help will be very much appreciated.

Thanks

 

[Avapreece]

Hello,

I was wondering if you could help me about the interview process, I have applied for Customer Service Assistant and will have my interview shortly.

Your help will be very much appreciated.

Thanks

Hello! Yes of course
Just make sure you learn a bit about the company, fully know the job description and think of examples for things like when you’ve given good customer service, had to make an effective decision quickly things like that.
I didn’t get the job, but it’s turned out great because I ended up getting a trainee senior conductor role instead!

 

[mariashankar]

Wow! that's great, Congratulations!

Thanks a lot for the help.