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Adding journey to Eurostar account

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williamn

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22 May 2008
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1,133
Is there any way to manually add a journey to your account? I've added my membership number yet its still not appearing? Their systems seem very glitchy at the moment - I had a £10 loyalty voucher to use, and couldn't use it online and after 30 mins waiting on the phone decided it was too much hassle to sort!
 
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Mainline421

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Joined
7 May 2013
Messages
510
Location
Aberystwyth
Yep on the website go to Club Eurostar and click 'Claim missing points. ' On the app I think there's an 'add a journey' option or similar, but both appear to be unavailable at present.
 
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