I was wondering if 3+2 seating actually added more capacity bearing in mind a lot of people do not seem to use the middle seat in a bay of 3. Is there any reason, other than winning franchises, that TOCs have this style of seating and are there any examples of services that need this seating that do not have it or services that do have this seating which should have 2+2?
Any service which has 3+2 seating!
The obvious answer is that it results in a seating capacity increase of 25% compared to 2+2 seating, however the comfort you sacrifice to achieve that isn’t, in my view, worth it (and I’ve rarely ever seen all 6 seats taken, the middle seats are often empty).
Replacing 3+2 with 2+2 seating does result in a seating capacity loss of 20%, however it allows for a good deal more room in the saloon for both standing and sitting and I find the layout much more comfortable.
I would personally rather stand than spend a long period of time sitting in the middle seat in a bay of 6 with 5 strangers (especially as the 2+3 layout often has no tables)
Admittedly this only takes into account commuting purposes and solo travel - groups and families who are not parties of 4 may understandably prefer 3+2.