Dave W
Member
Good morning,
I've just submitted delay repay claims for my journeys on Saturday, which were both pretty heavily disrupted. I'm hoping I can clarify my thinking as I've already had the return leg declined (presumably because it's quite complex - I've resubmitted for manual review). I actually had tickets to Bognor, but I've left the replacement bus out of it - the bus was held at Barnham, and I shared a taxi back from Bognor on the return.
OUT: Intended journey:
1108 Finsbury Park-East Croydon 1145 (9J23)
1153 East Croydon-Barnham 1259 (1J26)
Due to the severe disruption on the South ECML on Saturday, 9J23 was heavily delayed, so I went to London Bridge to get 1J26 from the start (dep 1137) - unfortunately the tube wasn't exactly at its well-oiled best on Saturday morning and I wasn't willing to tear through the crowds at London Bridge when I emerged from the gateline, so settled for the following 1208 train (1C28). This then ran late, eventually arriving Barnham at 1348.
OUTCOME: 49 minute delay. 30-59 minute DR claim pending.
RTN: Intended journey:
1847 Barnham-East Croydon 1956 (1J57, joining 1C57 at Horsham)
2001 East Croydon-Finsbury Park 2037 (9S56)
This was a kaleidoscope of cock ups, frankly. Arriving at Barnham by taxi, the 1847 was showing cancelled, but we were directed to the 1836 (the stopping train it was due to join with) which duly departed at 1904. This then suffered a door problem at Horsham and eventually terminated at East Croydon 45 minutes late at 2041. We then took the 2047 Peterborough (9J66) which arrived at Finsbury Park at 2122.
OUTCOME: 45 minute delay. 30-59 minute DR claim initially declined (resubmitted).
Please can learned members identify any gaps in my understanding here? My initial thought was the minimum connection time at ECR might be an issue, but BR Fares reports that as 5 minutes. For the outbound journey, I can't identify cross-London times to "baseline" from Finsbury Park to London Bridge, but my experience was that the timings would have needed favourable tube waiting times and a hustle from tube gateline to NR platform at London Bridge.
Many thanks,
Dave
I've just submitted delay repay claims for my journeys on Saturday, which were both pretty heavily disrupted. I'm hoping I can clarify my thinking as I've already had the return leg declined (presumably because it's quite complex - I've resubmitted for manual review). I actually had tickets to Bognor, but I've left the replacement bus out of it - the bus was held at Barnham, and I shared a taxi back from Bognor on the return.
OUT: Intended journey:
1108 Finsbury Park-East Croydon 1145 (9J23)
1153 East Croydon-Barnham 1259 (1J26)
Due to the severe disruption on the South ECML on Saturday, 9J23 was heavily delayed, so I went to London Bridge to get 1J26 from the start (dep 1137) - unfortunately the tube wasn't exactly at its well-oiled best on Saturday morning and I wasn't willing to tear through the crowds at London Bridge when I emerged from the gateline, so settled for the following 1208 train (1C28). This then ran late, eventually arriving Barnham at 1348.
OUTCOME: 49 minute delay. 30-59 minute DR claim pending.
RTN: Intended journey:
1847 Barnham-East Croydon 1956 (1J57, joining 1C57 at Horsham)
2001 East Croydon-Finsbury Park 2037 (9S56)
This was a kaleidoscope of cock ups, frankly. Arriving at Barnham by taxi, the 1847 was showing cancelled, but we were directed to the 1836 (the stopping train it was due to join with) which duly departed at 1904. This then suffered a door problem at Horsham and eventually terminated at East Croydon 45 minutes late at 2041. We then took the 2047 Peterborough (9J66) which arrived at Finsbury Park at 2122.
OUTCOME: 45 minute delay. 30-59 minute DR claim initially declined (resubmitted).
Please can learned members identify any gaps in my understanding here? My initial thought was the minimum connection time at ECR might be an issue, but BR Fares reports that as 5 minutes. For the outbound journey, I can't identify cross-London times to "baseline" from Finsbury Park to London Bridge, but my experience was that the timings would have needed favourable tube waiting times and a hustle from tube gateline to NR platform at London Bridge.
Many thanks,
Dave