I don’t really like to ask, the lady was a bit “uppity” if that’s a word, with showing me her tickets. She pushed past me to plonk herself in it!
In that case, I suspect they were on the fiddle.
A reasonable person wouldn't act like that
The guard has just in the last few minutes made an announcement about there being an issue with the seat reservation system, so booked seats don’t apply and just sit anywhere.
In which case no-one has any rights to any seat, other than a first come first served basis (people shouldn't be pushing past people to achieve that!)
As an aside, I found on boarding that we’d been given seats either side of the aisle, which I thought was a bit strange. I never thought to query it as the numbers are consecutive so just assumed it would be a pair. Pretty sure I didn’t use the seat selector as it doesn’t seem to work with more than one ticket currently?
Correct; you'd need to add each ticket separately at present to use the seat selector.
You can check allocations using the seat diagrams on the TPE site.
The other couple have seats side by side, only the aisle one is a duplicate of one of ours. All very strange.
They may have cancelled their tickets and rebooked and then changed their mind.
It's also worth checking the date.
I've known people try to claim seats who eith t booked for the wrong train, or had the wrong coach or were on the wrong train (e.g. a delayed train turned up at the time theirs was due).
I've also had instances of where a train was removed and then reinstated from the timetable, and the original reservations were removed but customers had the confirmation as evidence of them; this did once happen to me on LNER (original booking was extended horizon) but a problem was averted because I realised and rebooked the reservation on the LNER site.
An actual duplicate is incredibly rare.
