im having this problem delay repay. claimed or journey from Paignton to london single with senior railcard
fare with railcard £42 compensation I got just £5.11.
sent off six others posted four weeks ago havent heard from them to say they have reveived them.
Should I resbmit the claims but if i doo they will be out of date>
How late was the train / arrival at final destination where you alighted?
How long ago was this?
What ticket did you hold? (single / return etc)
How long has elapsed since they sent you £5.11 compensation?
Did you have the option to Appeal the outcome of your claim if you thought it was wrongly calculated and did you take that option?
£5.11 is c 12% of the £42 fare you cite
12.5% is the sum paid for delays of 15-29 minutes when using a return ticket as set out here
Claim compensation easily with GWR's Delay Repay for train delays of 15 minutes or more. Submit your claim online.
www.gwr.com
Does this reflect your delay and your ticket? Or do you think they have assumed you had a return ticket when you had a single (also any chance you may have ticked the wrong box ref ticket held on a claim form?)
