Eurostar Covid Vouchers

[burns20]

So I got given 2 vouchers

Eurostar announced the expiry date would be extended to 30th June 2022

Extension of e-vouchers to 30th June 2022

*Published on 13 December 2021

eurostar4agents.com

Extension of e-vouchers to 30th June 2022​

Please be advised that we have extended the expiry date of e-vouchers due to expire on 30 December 2021.

Customers will now have until 30 June 2022 to spend them at eurostar.com.

Please note that we will not be extending the validity of e-vouchers beyond June 2022.

However, with our flexible tickets, customers can book safe in the knowledge that they can rearrange their trip if they need to. Find out more about our flexible ticket conditions

I've entered my code for travel on the 23rd June and it says that they've expired.

The phone line just cuts off and they don't reply to Facebook

Anyone know a way of getting hold of someone?

 

[ainsworth74]

Anyone know a way of getting hold of someone?

Pre-pandemic at least I found DM'ing them on twitter worked well for issues.

 

[30907]

They have just responded (irrelevantly) to an unrelated e-mail query by reissuing mine but it has taken a couple of weeks. So Twitter might be better.

 

[superalbs]

Put a '0' in front of the number.

 

[tony6499]

It took me ages to resolve the issue I had with mine, in the end I had to use Resolver as they weren't responding to emails, Twitter or anything. Rotten customer service

 

[burns20]

Signed up for Twitter to DM them and got a reply and a new set of voucher codes unexpectedly this morning.

London to Brussels for £11
Amsterdam to London for £26