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First Scotrail Gateline Assistant

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Daz1988

New Member
Joined
18 Feb 2014
Messages
1
Location
Edinburgh
Hey guys, bit of a newbie here. I have been browsing the forum for a little while picking up little bits of information here and there as I have been interested in joining the Rail industry for quite a while. My ultimate ambition is to become a train driver but understand how difficult it is to get into it so decided it would be a good idea to get my foot in the door and learn about the industry from the inside to hopefully progress.

I have an interview tomorrow for the Gateline Assistant position so I am hoping for any extra bits of advice anyone may be able to give me about what to expect and maybe a question you were asked to allow me to prepare? I don't expect a list of questions I will be asked (if only!!) but even one to allow me to have an idea of what kind of things I should prepare myself for.

Appreciate any help you guys could offer.
 
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RailUK Forums

MyFriendMary

Member
Joined
7 Feb 2014
Messages
108
A gateline assistant has three primary duties so try and think how you are perfect for each Duty:

1. Safety

2. Revenue Protection

3. Customer Service

You are likely the first/last person someone sees when travelling on the railway so consider how you can make someone's trip better (bonus points for using the phrase make their day)

Lastly good luck!
 
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