Grand Central Delay Compensation - Combine tickets

[hkstudent]

I have got an Advance ticket from West Yorkshire to London on Sunday and since East Coast was a mess on yesterday thus all GC trains cancelled.

Since I have also got season ticket in London and a seperate ticket to connect to Wedt Yorkshire from other place, would GC refuse to compensate the rest of the journey and just pay their section?

 

[skyhigh]

You should note GC don't offer Delay Repay but instead operate their own compensation policy that generally pays out a lower amount for delays compared to Delay Repay.

As long as the ticket that connects with the GC is a reasonably similar time they should pay it without question - but if it was an Advance with a considerable gap they might argue it wasn't a consecutive journey. You should also be entitled to compensation for the season ticket delay, but I'm not sure how much they'd pay or if they'd argue the case.

 

[island]

Did you actually travel? If so, how late did you arrive?