Loading my Digital Railcard onto my Southern KeyGo

[renegademaster]

I purchased a digital Railcard via the official site a while back , on the Southern website their seems to be a facility to load physical Railcards (which requires a picture) and to buy Railcards via Southern, but I can't see anyway to load my preexisting card onto it. The Southern website seems to imply I can do so but I just can't figure out how.

 

[kacper]

deleted as I misread title

 

[renegademaster]

KeyGO pay as you go payment system.

That's my intent, but I can't figure out how to without being required to upload a photo, which i can't do since the app does not let you screenshot a digital Railcard

 

[AlterEgo]

I purchased a digital Railcard via the official site a while back , on the Southern website their seems to be a facility to load physical Railcards (which requires a picture) and to buy Railcards via Southern, but I can't see anyway to load my preexisting card onto it. The Southern website seems to imply I can do so but I just can't figure out how.

Why do you want to do this? What's wrong with your existing Railcard?

 

[Haywain]

That's my intent, but I can't figure out how to without being required to upload a photo, which i can't do since the app does not let you screenshot a digital Railcard

If I remember from when I did it, you have to provide the railcard number. I didn't provide a photo, I don't think.

 

[Mainline421]

Why do you want to do this? What's wrong with your existing Railcard?

They want to use their Railcard for KeyGo.

 

[renegademaster]

Why do you want to do this? What's wrong with your existing Railcard?

Nothing, I just want to get the Railcard discount while using my keygo

If I remember from when I did it, you have to provide the railcard number. I didn't provide a photo, I don't think.

I fill in all my details, and then it won't let me press apply until I put in a photo

 

[Vexed]

Take a screenshot of the page before your actual railcard (where the View Railcard button is) and this has been accepted for me twice before. It includes the railcard number and my name which I think is all they are looking for here.

 

[Haywain]

Take a screenshot of the page before your actual railcard (where the View Railcard button is) and this has been accepted for me twice before. It includes the railcard number and my name which I think is all they are looking for here.

Thinking about it, that must be what I did.