NS app e-ticket.

[404250]

I've used these in the past successfully but just bought a ticket for next week and the e-ticket shows as blank when I open it in the app. Anyone know what's happened here? Thanks.

 

[U-Bahnfreund]

Without specific knowledge about this, I would suggest contacting NS directly: https://www.twitter.com/ns_online or https://www.ns.nl/en/customer-service in general. They are usually very unbureaucratic with resolving these kinds of issues